Wendy's Restaurant,Fast food in Winston-Salem

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Reviews
#423 From 804 in Winston-Salem
6.6
537 Review
Ambience
6.6/10
Food
6.6/10
Interior
6.6/10
Prices
6.6/10
Service
6.6/10
More details
Price & Cuisine
$$$ Fast Food
Establishment type
Restaurant, Fast food
About
That's a good idea to order perfectly cooked salads, bacon and burgers. Guests don't like tea at this fast food. Wendy's is well known for its great service and friendly staff, that is always ready to help you. Prices are low for the quality you get. Clients who come to this place note that the atmosphere is peaceful here. But this spot is not highly estimated by Google users who provided it a below average rating.
Reviews
537 reviews
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I ordered Wendy's off of door dash, and EVERYONE knows the prices on door dash are already 2-3 dollars more. So I place an order on door dash for: a ten piece regular chicken nugget combo with a large fry and a large Dr. Pepper with honey mustard dipping sauce, and then I ordered a chicken sandwich only lettuce tomatoes and mayonnaise, and then another ten piece chicken nugget by itself with a strawberry lemonade for my husband. The door dash guy delivered the food with great timing only to give us an entirely different order. They gave us two 4 piece spicy chicken nuggets with a small fry and a chicken sandwich with bacon lettuce tomatoes and mustard and a strawberry dragon fruit drink. No receipt either. Now I have to wait an hour just to get a refund from doordash just to even get me some more food from somewhere else. Absolutely disappointing. Regardless that our order was placed at 10:00 at night and the day is almost over, Wendy's employees still have a job to do. You go in clock in and serve customers. No it's not the greatest job, but you're feeding people. At least give them what they freaking paid for. Total neglect and disregard for people's money. What a waste of an establishment. Will not be returning. If I could give this location zero stars I would. Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Jack Pooley
Source: google
8
3 months ago
They were busy but still got all of our stuff quick and ready to go. The forgot the fries, but got them quickly when I told them. The bad points were the fountain drink machine was out of several things and the bathroom could have used some attention. Food: 4 Service: 5 Atmosphere: 3
The man in the Drive Thru was very disrespectful. He seems to not realize there is a window directly in front of the speaker. I tried thanking him for the order and the window got slammed mid sentence. I understand being a minimum wage worker isn’t fun especially late nights, however, being flat out mean isn’t a good look. Would rather drive a mile and a half up the road to another Wendy’s. Food: 3 Service: 1 Atmosphere: 1
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Paul Smith
Source: google
4
4 months ago
I ordered a large chili and a chicken sandwich. The chili was fantastic but I was really disappointed with the chicken sandwich. It wasn't fresh enough. It was under a heat lamp or something because it tasted dry and hard to chew. Service Take out Meal type Dinner Price per person $1–10 Food: 2 Service: 3 Atmosphere: 3 Recommended dishes Chili Cheese Fries Dave's Double Cheeseburger Chicken Nuggets
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Adam B
Source: google
4
A month ago
The employees put her fingers in my cup before filling it up, which is disgusting. And the food taste like the oil has not been changed in way too long. Food: 2 Service: 2 Atmosphere: 2
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Miz Melissa
Source: google
2
3 months ago
I'm currently at the Wendy's right now and it's terrible. They are out of everything.... straws, chili, Frostys, etc. Even the drink machine is out of many drink flavors. We came in and wasn't even acknowledged for at least 5 minutes and the food took FOREVER to be cooked. I won't be back Edited to add: OUR FOOD WAS WRONG TOO! Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 3 Recommended dishes French Fries
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Drew Lamonds
Source: google
2
5 months ago
3 orders across 3 days, each completely wrong. I don’t normally leave reviews but how hard is it to read an order placed and correctly make the item… I order chicken sandwich I got a burger. I ordered large fries and got small. Never open on time. It’s ridiculous. DO NOT COME TO THIS LOCATION. You’ll wait 20mins in the drive thru line for room temp food that’s not even what you ordered. There are maybe two workers that are reliable when handling orders. But when they are absent the place goes to hell. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2
Fast food restaurants service have been going down for awhile, this was one of them. I had stopped coming because of that. Today I decided to give it another shot since they renovated the entire restaurant. It is definitely more modern and appealing. To my surprise the customer service was also a lot better. Staff was friendlier and quicker than my last few encounters. The food was hot and fresh. The Big Bacon Classic was not a disappointment. It comes in single, double or triple. The double was filling enough. The drink machine has numerous choices and I love that they have lots of DIET choices and not just one plain Diet Coke. I hope they keep up the friendly and efficient work because no matter how good the food is, that could be a big deterrent for customers.
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T. J. Pickett
Source: google
10
4 months ago
Everything was hot, fresh, and correct. They were fast friendly and accurate with our order. The grounds were clean and no one was loitering outside. Food: 5 Service: 5 Atmosphere: 5
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Author Dia
Source: google
2
A month ago
I don't really eat at Wendy's, never really go there, they had for a limited time the peppermint frosty, it tasted and looked like Pepto Bismol...Ughhh!
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