Waves at the Kurhaus Restaurant in The Hague

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Reviews
#1152 From 1601 in The Hague
4.9
195 Review
Ambience
4.9/10
Food
4.9/10
Interior
4.9/10
Prices
4.9/10
Service
4.9/10
More details
Price & Cuisine
$ Dutch , Seafood, European , International
Establishment type
Restaurant
Dietary Restrictions
Vegetarian Friendly
About
Waves is pretty near Sea Life Scheveningen. At Waves, clients may order good kama, ramen and gat. In accordance with the reviewers' opinions, waiters serve tasty halo-halo here. A number of reviewers find that you can drink good champagne at this place. Visitors don't highly appreciate cappuccino at this spot. It's easy to find Waves due to the convenient location. A lot of guests think that the staff is hospitable at this place. Homey decor can spoil your evening if you pay much attention to interior. From the guests' point of view, the ambiance is cool. But google users haven't given this place a high rating.
Reviews
195 reviews
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Ana B
Source: google
8
4 months ago
Goed enough for a casual lunch and a drink. A macaron is a nice bonus to a cup of coffe. Nice atmosphere inside on a colder day. Shrimp salad was ok, but I expected some more taste and a richer portion (e.g. more shrimps or maybe a bit if bread). On another occasion I had a ham & cheese tosti which was good. Service Dine in Meal type Lunch Price per person €30–40 Food: 3 Service: 4 Atmosphere: 5
Title: Disappointing Experience at Waved Restaurant, Kurhaus: A Long Wait Overpowers the Nice Location Review: My recent visit to Waves Restaurant at the Kurhaus left much to be desired. The stunning location couldn't salvage the overall dismal experience. With an excruciating 90-minute wait for service, my patience was tested to its limits. The breathtaking view from the restaurant was overshadowed by the frustratingly long wait, making it difficult to enjoy the surroundings fully. The lack of efficient service was a major letdown, and it seemed like the staff was overwhelmed and unable to handle the crowd. While the Kurhaus boasts an attractive ambiance, the shortcomings of Waves Restaurant's service far outweigh any positive aspects. The management needs to address the serious issue of slow service promptly. On balance, I cannot justify recommending a visit to this restaurant. The inconveniences caused by the lengthy wait overshadow any potential enjoyment one might find in the beautiful location. Until the service improves significantly, it's best to explore other dining options that value their customers' time and satisfaction.
Great atmosphere for a cold day. Amazing roof but they were too slow, we waited for 15 minutes to get attention, then waited another 25 for a coffee, tea and tarts. I cant even say how much for the bill. Bit anyway, is such an amazing place for a tourist!
Inattentive + unprofessional + forgetful + slow service. Seems like staff aren’t paid enough to care. Food is very mediocre. Definitely does not meet the standard given that it’s located in a 5 star hotel (!). Consider another option, like KFC which is just 20 m away and more worth your time lol Food: 1 Service: 1 Atmosphere: 1
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Justin Smith
Source: google
2
2 months ago
Terrible service for Christmas evening meal. 45 mins for drinks. 2 h for mains and all after having to chase up. Staff had no idea what was ordered and clearly understaffed. Better service from a corner pop up Cafe. Would not recommend. Disappointed and would not recommend Service Dine in Meal type Dinner Price per person €40–50 Food: 2 Service: 1 Atmosphere: 1
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Elny Lo
Source: google
2
2 weeks ago
Very bad service..we been to many restaurants, but beleive me never waited For our foods for 3 hours. One of our friend still didn’t Get his hamburger after ordered 3 hours ago. We still didn’t Get our main course yet Till now. Horeible service. First and last here. Food: 3 Service: 1 Atmosphere: 3
We tried 3 courses menu and I can't forget the taste of chicken curry soep. It was amazing. The quality of food was high and the staff was so polite and helpful. Our dinner time accompanied by a nice sunset at the beach which we could enjoy it from the restaurant view. Meal type Dinner Price per person €40–50 Food: 5 Service: 4 Atmosphere: 5
Disappointing Experience at Waved Restaurant, Kurhaus. We had made reservations at 12.00pm for a high tea for 4 people on the 17th of September. Arrived on time at the location. it turned out that they knew nothing about the reservation. Luckily I had the e-mail with the confirmation. I was negatively surprised when the waiter said he had to check with the kitchen to see if there was room. When he reported that it was OK, the table still had to be set. It was appropriate if a drink was offered while waiting. Also no apology was offered. All in all, we started our high tea half an hour later and that for € 36.50 per person. I cannot justify recommending a visit to this restaurant Until the service improves significantly, it's best to explore other options that value their customers. ( Reserveringsnummer: 94066292 Datum: zondag 17 september 2023 Uur: 12:00 Aantal personen: 4 ) Meal type Other Price per person €30–40 Food: 3 Service: 1 Atmosphere: 3
Had a group meal here in the winter. The food was good (we only had a couple of choices), the wines were nice. We sat inside, it wasn't that busy so the service was fine. But if visiting Schevingen there are nicer restaurants to go to.
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Lise Smit
Source: google
4
11 months ago
Extremely disappointing service. Despite calling ahead we had to ask for everything 3-5x times. The high seat I asked for in advance still took very long, especially when you're accompanied by a toddler. After 10 minutes we recieved an absolutely disgusting chair we had to clean ourselves. Also, barely any help regarding the previously discussed allergy was given. The promised allergen card was nowhere to be found, and every single check took about 10 minutes. The soup and sandwiches were served simultaneously instead of separately, like we requested. So everything turned cold very soon. Asparagus soup was very watery. We needed to remind the staff about every single thing we asked for and still had to wait for things like a single cup of coffee or extra pack of butter for 30 minutes while there seemed to be enough staff around. Lastly, the chairs were still dirty from breakfast and drink prices were ridiculously high. Definitely do not recommend! Food: 3 Service: 2 Atmosphere: 2
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