Vons Bakery,Store in Escondido
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Price & Cuisine
$
Bakery
Establishment type
Bakery, Store
Reviews
271
reviews
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Source:
2
2 weeks ago
Waited for 10 plus minutes for someone who doesn’t even work in the deli to make my sandwich… that and every time I come in Josh is literally the only guy working it seems like. I appreciate him but the rest of the team just seems to not care at all.
Source:
10
2 months ago
The store was very clean. The store was very well stocked. I was able to find everything I needed and the checkout clerk was super friendly. It was a nice shopping experience even though it is holiday time. I was surprised that even the other customers were friendly and helpful today. Made my day a happier one. Happy holidays to all employees of Vons
Source:
2
3 months ago
I arrived at the store about 15 minutes to 8pm, praying the deli would be open. The kid (not a young man) looked at me and I said " Hi are you still open?" He said we close at 8 pm" I believe It was 7:50pm, by the time he answered me y6. I only wanted a pound of very thin sliced maple ham. I needed some protein. So I go back and forth with this disrespectful kid that it is not my fault you have to leave at 9pm. That was all he cared about and we went back and forth. I asked can you please call your manager. He points towards the check out lanes. I told him please call him I want to talk to him. Huff noise and he paged the mgr. By now this was 8:15pm. I waited and waited so I asked him to please page him again. He acted like I chopped his arm off. Mgr comes I explained time, details and they do not have deli hours posted. I'm new to Escondido. I was not going to let this kid or mgr. Tell me he was closed. He was helping another man with sliced meat. So I said " I wouldn't like 1 lb Maple honey ham sliced very thin please" another detail was he grumbled to himself and he said they were out. There were 3 new hams in front of me. I said" it's right here ". He said" didn't have anything to open it with " REALLY? So that was the point I asked for the mgr. to be called. He told the customer before me that they were out of some cheese. The man said" a new one is right there " he received the same answer. "Don't have a clean knife to open it ". The kid gets away with a poor customer service attitude and by the time I got my ham it was 8:30pm and he sliced it thick, even though I repeated it 4 times for thin. I couldn't believe it. Mgr is not worth being a mgr the kid needs some serious training in customer service and respect for his fellow human beings. I ate one slice and threw it in the freezer and I'm going to return it.
Source:
2
5 months ago
If I could leave half a star I would. Extremely poor customer service. Brought change in to change out in the Coin Star machine. Change got to $120 before the machine stopped working. On duty manager was completely clueless and worthless. I was told that I needed to come back while they keep my $120! I don’t have the liberty to return the next business day. What kind of company puts a person in charge and calls them a manager or supervisor without any knowledge on how to give a 100% to the customer or fix problems? I will take my business elsewhere.
Source:
10
2 years ago
I love this store! Found some killer deals! Cheaper than Walmart! Don't always seek put walmart for cheaper price. You never know what you'll find at your local store 😁
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8
5 months ago
I dont mind waiting or that the place is short staff...but when a customer comes up and is not greeted because whatever conversation you are having is more important than my transaction I have an issue. Its rude. it has happened to me twice here and this time it was a supervisor. Thanks.
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6
6 months ago
It would be helpful and efficient if this store had self check out lanes, especially since there aren't a lot of open registers. Nonetheless, the store is always clean and well stocked.
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4
6 months ago
Some employers at this vons are very rude, I was laughing Inside my car because I saw Worker screaming at a shopper across the parking lot. Telling him to put the shopping cart where it belongs. I understand they get tired but I don't think screaming at them, it's okay. Then 2 min later she comes up to my car And tells me but with an attitude not to leve the parking lot until she crosses. By with her shopping carts Which they were still parked in tje cart space. Like I said I understand many things but lower down the attitude
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2
4 months ago
I most definitely positively agree with (Chris Lasser) Very poor extremely poor customer service. Employees are clueless on about what you need. Extremely poor customer service.
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2
11 months ago
This store is dusty. Check the expiration on what you buy because the entire stock is about a month out from its expiration date.
Most of the produce looks like it was dropped off a truck. I've found rotted food on more than one occasion.
The bathrooms are disgusting. The broken tile is a pretty glaring safety hazard.
It's weird that there's never anyone available to bag, while 3 or 4 employees stand at the register and chat.
Honestly I'd go elsewhere but there isn't a big supermarket in Valley Center.
The whole store is gross.
Does this bellong to you?