Tropical Smoothie Cafe Cafe,Fast food in Winston-Salem

Name: Tropical Smoothie Cafe
Address: 7790 North Point Blvd, Winston-Salem, United States
Telephone: 13367221300
Rating: 1.5

Owner not registered

Tropical Smoothie Cafe

Reviews

#519 From 804 in Winston-Salem

10 Review

Ambience

3/10

Food

3/10

Interior

3/10

Prices

3/10

Service

3/10

More details

Price & Cuisine

$$$ Sandwiches

Establishment type

Cafe, Fast food

Features

Takeout

Seating

Wheelchair Accessible

Information

7790 North Point Blvd, Winston-Salem, United States

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Website Tropical Smoothie Cafe

About

M. C. Benton Jr. Convention Center is a great attraction for tourists who come to eat at this bar after long walks. Tropical Smoothie Cafe guarantees you good sandwiches. A lot of visitors order delicious smoothies. The gracious staff welcomes people all year round. If you want to experience professional service, you should go to this place.

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Laura Smith

Source:

A month ago

I have went here 2 times I could barely see the sign to order so I asked the lady what was good told her what I liked she did not give any suggestions! I finally said give me the blueberry bliss hold the bananas it was terrible when she tried to hand it to me the smoothie was running down the sidesss of the cup I asked her could she wipe it off? First of all she should have had enough common sense to wipe the cup of before trying to hand it to me! I had to ask her to wipe it off before handed it to me! Staff needs more training on customer service as well as making the smoothies considering the prices I paid almost 7$ for a hint of blueberry and ice 🤦‍♀️

Brooke kemp

5 months ago

Why the owners haven’t checked out this location idk but today is the last time they are getting my hard earned money .. the sanitation grade has dropped to a B, my chia boost with peanut butter is chunky & tasteless . Chunks of ice & oatmeal so imagine that taste & feeling in your mouth ..the customer service ughhh .. physical training needs to be done not just videos in the break rooms but how to answer & speak to people !!

John Mathis

2 months ago

I am writing to share my experience I had at the North Point Blvd location today, and unfortunately, it was not a pleasant one. The server, whose name on my receipt was listed as Deja R, left a lot to be desired in terms of customer service. She started out rude and it went downhill from there. The food is already prepared inconsistently so it's luck of the draw if you get your regularly prepared food order or it's drown in sauce and now with the ridiculously bad service. I've giving Tropical Smoothie Café enough second chances, and wasted enough money on them. I'm done with them at this point. Food: 1 Service: 1 Atmosphere: 1

Sergy E. Garcia

4 months ago

I should have stopped ordering from there a long time ago, but I was hoping the staff would get their game plan together. My last 5 orders have been incorrect, from in-person pick-up to ordering from their app. If you get delivery, they ask you to call the store to get things fixed, good luck getting through. If you are the manager reading this, make sure your employees learn how to read simple instructions.

Katie Blay

3 months ago

I have gave this location 3 trys now for smoothies . And they taste like water like they are forgetting something . The other locations taste wonderful . It's strange. And they always have a funky taste . You might want to check the water here . And see if they are adding all the ingredients they should bc all three times ordering different smoothies to see they are tasteless . It's so weird . And so pricey you want to get what you pay for . Never again . And the line is slow and when you get to the check out these people are so unhappy with their job it shows . Service: 2 Atmosphere: 2

Brittany

Placed an order online while at work so I didn’t have to wait during my break. Said it would be done in 10 mins. Got there about 13 mins later and still had to wait 15 mins. How does a banana, peanut butter flatbread and a smoothie take almost 30 mins. Went inside to pick up, the place is absolutely disgusting. Mold all around the sink and walls, food crumbs everywhere, no napkins in the holders. The attitude from the workers were poor. She was complaining saying she hated this place etc, etc. where is management and what the heck are y’all doing. Shut this place down already, it’s barely running. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Ellen Jent Carter

I am not sure what is going on at this place. My smoothie was good, but the food service grade on the drive thru window is 89, the landscaping has weeds growing and it would not take much to clean it up. But the worst thing is that it took most than 10 minutes to get a 1 smoothie in the drive thru. There was only one person in front of me. The line behind me was definitely backing up. This was at 1 pm on a week day. I would think that a place like this needs to operate and serve very quickly.

Beautiful Bully Services

I am a regular doordasher and customer. Every time I go there for an order the doors are locked there only taking orders through the drive thru. I am picking up for a customer for door dash nothing is ever done. Today 12/5/2023 again doors where locked at 11am. I had to go through the drive thru. No one answered. I had to pull up to the window. Person looked at me twice I even tried to calling the store no one answered they walked past us at least three times until I literally had to knock on the window and wave my hands in order to get them to give me the doordash order I was waiting for. Service Take out Meal type Lunch Food: 1 Service: 1 Atmosphere: 1

Gliineeshaa Turner

I placed an online order for pick up. When I made it to the location and tried to enter, the doors were locked so I had to get in my car and go through drive thru to pick up my order. While I was waiting I went ahead and placed another order for a Breakfast wrap. When I finally made it to the window, I noticed the sanitation grade. I asked if I could cancel both of my orders and the young lady stated that I could, buy u would have to wait a few days for a refund because the boss was not there at the time. I asked, so what do I need to do to ensure I receive my refund. I was told the only thing she could tell me was wait for the boss to return because he's the only person that can process refunds. I left her my name and number so he could reach out to me. Later on in the day, I called to see if the boss had been notified of the situation and no one answered. I called again later in the day and still no answer. I hope to be able to reach someone on the matter and receive my funds back.

Tonya Boggs

Great smoothies i havent eaten any food But the service is AWFUL! RUDE isnt even strong enough word to describe the workers!! One deopped my change, then shooshed me when asking for a straw!!!! Meal type Other Price per person $10–20 Food: 3 Service: 2 Atmosphere: 2 Recommended dishes Paradise Point