Tropical Smoothie Cafe Cafe,Fast food in Lee's Summit

Name: Tropical Smoothie Cafe
Address: 910 NW Blue Parkway, STE B, Lee's Summit, United States
Telephone: 18162462900
Rating: 4.2

Owner not registered

Tropical Smoothie Cafe

Reviews

#116 From 235 in Lee's Summit

8.3

128 Review

Ambience

8.3/10

Food

8.3/10

Interior

8.3/10

Prices

8.3/10

Service

8.3/10

More details

Price

$$$

Establishment type

Cafe, Fast food

Features

Seating

Wheelchair Accessible

Information

910 NW Blue Parkway, STE B, Lee's Summit, United States

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Website Tropical Smoothie Cafe

About

You can always degust tasty sandwiches, salads and chicken wraps at this bar. Take your chance to taste great fruit smoothies or delicious coffee. The efficient staff reflects the style and character of Tropical Smoothie Cafe. Enjoyable service is something clients like here. Google users are quite generous with this place: it was granted 4.4 stars.

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Kita F

Source:

A year ago

Alert!!! I recently had a troubling and dangerous experience with this location that till this day has been very poorly handled. About 3 days ago I ordered a smoothie before a meeting. While in my meeting I was drinking my smoothie and felt something hard in my mouth. I pulled it out and to my disbelief and all of my coworkers disbelief it was a piece of glass or hard plastic that looked like glass. I tried to call right away and they did not answer. I was really concerned that I possibly could have swallowed more and needed to be check out. Since I couldn't reach them I called corporate where I was told that they were sending a message and someone would reach out. I insisted that they transfer me to someone that could handle this immediately. For one they needed to make sure the establishment was investigated and this didn't happen to anyone else and two, I had hoped that they would at least show any kind of concern about my well being and the consequences this could potentially cause to my health. Instead I was met with sorry for your inconvenience and well refund you money. What! Who cares about that and this is far from a inconvenience this is dangerous! I told the lady that I need to speak to someone asap and she said she had no way to get me to them and that if I ended up going to ER in and emergency that I could call back and tell them that I was there. I can not make this up. Who is going to call customer service and wait on the phone to let them know, "oh hey, I'm in the E.R because I have glass in my stomach from you smoothie! I guess me bleeding in the E.R was they way to actually get to someone to act on this. Needless to say nothing was done from corporate, no one has called me back. I did finally talk to the store manager and all he could say repeatedly was he has no idea how this could have happened. He mentioned he would call corporate. I have no idea if that actually happened and he wasn't even concerned enough to get my info and check back with me even after I mentioned my concern about potentially swallowing glass fragments. You would think if he did, corporate would have found my report and contacted me sooner but nope. Nothing! Apparently their customers safety is not that important.

sam gilio

I go here every day and get the same thing. Today I had a terrible experience, my smoothie was watery after i asked them to blend it less because i like it thick and my avocado grilled cheese had a whole in it and i looked closer because i saw bacon after i asked them for no bacon and i see a big PATCH OF HAIR , like someone shaved their beard over my food. Service Take out Meal type Lunch Price per person $10–20

Michael Jenkins

This place reminds me of Smoothie King but with a cheaper price! I had the strawberry banana smoothie and it was refreshing. It was reasonable in price with good customer service. I definitely will return to try out other things other than the drinks. I will love to try out their healthy food entrees the next time I’ll return. Service Dine in Meal type Dinner Price per person $1–10

Tiffany Sade

4 months ago

When you walk in it’s so clean and pleasant!!! I ordered a wrap combo Baja chicken with the chia banana boost smoothie everything is to die for 🙌🏾🙌🏾👌🏾👌🏾🌹🌹🌹🌹🫶🏾🫶🏾😩😩 this will be my weekly place to come !!!!!! It’s a must try place

shane stevens

10 months ago

Me and my girlfriend thought we’d try this place finally and were very disappointed, we got the strawberry shortcake and berry bliss and they both tasted super bland or watered down , on top of that the price was almost 9 dollars a drink which is crazy!

ashley sweet

2 months ago

Thank you for your kindness and wonderful service. The manager brought my smoothie out to my car. Food: 5 Service: 5 Atmosphere: 5

Jenn Lara

I’ve always been a fan of tropical smoothie and was excited to know there was a nearby location to me, my excitement surely ended after this experience. If I could give the staff zero stars I would, for some reason me and my partner were treated very different than the other customers. The customer service was plain rude, seemed to be annoyed. Asked for some extra sauce and the older lady on the clock got upset. Our order came wrong which was not the problem at all, mistakes happen however the issue is the employees getting upset and being rude since the beginning. I do customer service myself and understand we all have bad days but it’s not an excuse to take it out on your customers. I will however say there was a younger lady working as well that was the only one that made it ok. Other than that the gentleman and the older lady working need some customer service training. The gentleman who seemed annoyed since the beginning was Mike, I believe he was the manager on the clock. Having management like this doesn’t speak very highly of the company.

Nick Swearngin

5 years ago

Really good food and of course really good smoothies. The people who work here are very attentive and friendly. This is a good addition to Lee's Summit.

Kyle Flynn

Great food, great service. Even better smoothies Food: 5 Service: 5 Atmosphere: 5

Mike H

Our first visit but will not be our last. Good customer service. Excellent grilled cheese sandwiches. Smoothies were top notch. It is a challenge if you want to dine in. Limited seating. 2 small tables with 2 chairs each and at sit down counter that seats about 8.