Tropical Smoothie Cafe Cafe,Fast food in Johnson City

Owner not registered
Reviews
#218 From 371 in Johnson City
7.7
115 Review
Ambience
7.7/10
Food
7.7/10
Interior
7.7/10
Prices
7.7/10
Service
7.7/10
More details
Price
$$$
Establishment type
Cafe, Fast food
About
It's worth coming to this bar for perfectly cooked chicken and tasty salads. Great smoothies will make your meal even more delicious and you'll surely come back. Tropical Smoothie Cafe with takeaway dishes is suitable for those visitors who like to have dinner in a hurry. Unfortunately, employees are competent as most guests mention. Prices at this place deserve attention since they're attractive. You will certainly appreciate the peaceful atmosphere. But google users rated this spot and it didn't achieve a high rating.
Reviews
115 reviews
Rating
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Date
Date From - Date To
Meal type Lunch Price per person $1–10 Food: 1
Food: 5 Service: 5 Atmosphere: 5
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Lynn Snow
Source: google
10
A month ago
Service Take out Food: 5 Service: 3 Atmosphere: 2
Service Dine in Meal type Breakfast Price per person $10–20
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Tammy Coffey
Source: google
10
3 months ago
Food: 5 Service: 5 Atmosphere: 5
If I could leave less than one star I would. I have never came online to leave a review, but after my experience, I could not help it. Came through the drive through today and ordered a chicken quesadilla. My food was very cold and I had to pull two 6 inch pieces of brown hair out of my mouth after taking one bite 🤮. I am so disgusted. I usually eat here at least once or twice a week. I can deal with the rude employees, but the hair in my food has ruined one of my favorite places to eat. I will never eat here again. I am horrified 🤢 Meal type Lunch Price per person $1–10 Food: 1
Gavyn was extremely nice and very helpful. The definition of a good employee, I would give him a raise asap! The smoothie was also very good, definitely will be back. Food: 5 Service: 5 Atmosphere: 5
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Lynn Snow
Source: google
10
A month ago
Great smoothies - I use the app to order and always say thank you when I pick up my drink. It would be nice to receive a reply Service Take out Food: 5 Service: 3 Atmosphere: 2
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August Hale
Source: google
2
5 months ago
Absolutely RUDE!!!! SO FREAKING RUDE!!! how do they not have change at 1 IN THE AFTERNOON?! Like excuse me? And the manager is a really rude person so so disrespect. She came to the window ready to cause problems and did NOTHING to solve the simple issue of change. Customer service SUCKS. I cannot believe this place is still up and going. SUCKS. very inexperienced management. Has NO CLUE how to run a buisness and VERY unprofessional.
As a rule, I never leave bad reviews. However in this case I think it's warranted. I have been a Tropical Smoothie Cafe customer for a long time, and I loved going, but today I went and got a smoothie. A couple of sips in, I found something hard and sharp on my tongue. It looks like a jagged piece of plastic from a blender or cambro container. I was alarmed. I called the store to let them know and explained that I wasn't upset, I just wanted to let them know in case there was an issue with a blender they hadn't discovered. I was offered a refund, but I wasn't worried about that. The person I spoke to didn't seem concerned at all. Didn't ask when I came in or what my name was, didn't ask any follow up details or act even remotely concerned. I'm only leaving a review so that someone can hopefully investigate this and figure out what the issue is so that someone else doesn't choke or get otherwise harmed by ingesting plastic.
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