Food: 0/10 | Staff: 1/10 | Accommodations: 3/10 (place too small, good and bad smells get mixed)
I do not recommend this place at all. Been there twice and both times l've had an issue. The first time the entire place smelled like feces (02/11 to be exact), I immediately left.
Today (02/14/2024, Valentine’s day, where restaurants SHOULD have all ordered nice and neat on this day) I ordered two "picanha with avocado" and I was very clear to the person who took my order on the phone, I wanted the meat well done and they FAILED. I later saw in the other reviews that it’s common on them having mistakes on their orders. Facts.
The meat was completely raw from the inside. I immediately called the restaurant to speak with the manager or to the person in charge, and they were not willing to help at all.
I spoke with a Cuban lady, who said she had just started her shift, and did not helped at all and gave 0 solutions. She said that if I hadn't touched or eaten the food, they could give me another plate or see what they could do. (are they going to give this food to someone else? Of course I had tried the food, otherwise how am I going to know if the meat was raw from the inside or not? Doesn't make sense. If I take this food back to the restaurant, it should be thrown away, for obvious reasons, it doesn’t matter if the food is touched or not). The rice was clearly not freshly cooked and the whole experience was horrible. I wasted my money and tip on them.
I had to throw away the two meals I payed for since the food was disgusting and the employees on site did not helped.
Please see attached pictures for reference.
Service
Take out
Meal type
Lunch
Price per person
$20–30
The food is really good but the place it’s crowed and small ,, sometimes you see the waitresses kind of in bad mood .
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 2
Atmosphere: 3
Recommended dishes
Higado Enceballado O A la Plancha
This place was amazing. The portions are soooo generous and the price was very fair. I ordered the breaded chicken and my kids ordered the salchipapas. It was very flavorful. My wife and I are so happy we found this place. I would’ve given this place 5 stars but they have a hard time accommodating large groups. We had to wait standing next to the other tables until a a couple of tables were free so we can try to join them. But it was worth it. I would do it again.
