Texas Roadhouse Restaurant in Tomball

Name: Texas Roadhouse
Address: 24530 Tomball Parkway, Tomball, United States
Telephone: 12812559191
Rating: 3.0

Owner not registered

Texas Roadhouse

Reviews

#122 From 183 in Tomball

10 Review

Ambience

6/10

Food

6/10

Interior

6/10

Prices

6/10

Service

6/10

More details

Price & Cuisine

$$ Steakhouse, American

Establishment type

Restaurant

Information

+12812559191

24530 Tomball Parkway, Tomball, United States

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Website Texas Roadhouse

About

The recipe for success of this bbq is its tasty grilled prawns, fillet steaks and sirloins. You can come across reviews that beer is delicious here. The homely atmosphere of Texas Roadhouse allows customers to relax after a hard working day. Gracious employees demonstrate a high level of hospitality at this place. As for the Google rating, this spot got 4.3.

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2 months ago

Went to eat at this Texas Roadhouse for New Year's Eve because my kids wanted to try it. Place was packed but the service was quick and very good. Restaurant was pretty clean and seemed to be well run. We had "Jeff" as our waiter and he was AWESOME. He was a great example to my kids as to what a mannered and polite young man looks like. Food was good but the portion sizes were really small. I ordered the Chicken Critters and it was 4 bit size pieces of chicken with 2 sides for $12.99. I could have gone up the road to Mel's Cafe and got the same thing and for less money and had leftovers. Good food, but it will be a while before we go back. . . just better places to get more bang for your buck. Service Dine in Meal type Dinner Price per person $20–30 Food: 3 Service: 5 Atmosphere: 3

Panama

It was my first time to this location. Good experience. Food was up to par. They have military discounts too. The only complaint is the parking situation where u are forced to park a ways from the restaurant due to their prioritizing of pick up orders. Other than that 2 thumbs up. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Adam Tampa

I've been to the Tomball Location at least 15 times in the year that I've lived here. At least 7 or 8 times prior to moving here from FL. I wrote a great review but I have to edit it the review after the horrilbe experience I had last Sunday, 12/17. We had a take-out order and I got there the place was packed as usual, but the take-out orders were taking a really really long time. They brought some peanuts to hold us over until the food was ready and I waited 35 minutes longer than they budeted, but it was cool at that point. When I got my food there were 3 items missing, one of them being the extra breat and butter. I walked up to the people working and they quickly got my missing items and said the bread would be another 15 minutes I told them no worries at all, and left. When I got home to eat my Porter House I was alerted to the fact that my daughters steak was rare instead of M. Still, no big deal- I turned on the grill and cooked hers up a temp. It's when my mother cut into her steak and said it was "RAW" that got me worried. I thought she was being hyperbolic but when I cut into my steak I noticed that it was both of our steaks that were RAW. Not rare, RAW!!! IF you look at the top of my steak it's got grill marks so it looked cooked on the outside but raw on the inside. I thought maybe we accidentally got Pittsburgh Rare which I could have dealt with, but it was more like Pitts Raw and when you flipped over the steak the bottom was barely even cooked. ....I couldn't beleive they let 2 steaks like that leave the kitchen! Now I've been to TR many times and we've only had steaks maybe 20% of the time and there is always an issue with the temp being under or overcooked, and they take it back and cook it a temp higher or get us a new one. No questions asked- up until this to-go experience that is the only thing bad I could say about TR. This time, however, wasn't just a miscooked steak. My Medium was so undercooked it couldn't be described as Rare but more like mooing! My mother's was worse. We tried cooking both steaks up 2 temps or 3 but it just didn't taste the same. I was already so grossed out I almost threw up in my mouth. We tried calling but they were so busy noone could answer the phone. I figured I would just contact them the next day. When I went to their complaints page I entered in my complaint and after you submit it you get a prompt stating :They're reviewing your complaint and we'll contact you if there is any further reason to". So I waited 4 days and noone ever contacted me. So I entered another complaint asking if they're ever going to respond to my first complaint. Here is their resolution: They sent me a no-reply email with a $25 gift card....... that's it. There was some canned email template response which mena they really didn't care about my complaint. The Porterhouse alone is more than $25. Honestly, I probably would have been fine if they took it more seriously and replied to my original complaint more quickly. The amount should have been more since the 2 steaks we couldn't eat cost more. All of the french fries were covered in blood from the steak but luckily they only put 4 french fries in with my steak so there weren't that many that were ruined..lol. Their lack of response forces me to never go back and that really stinks seeing as it's the only restaurant we ever go to. It's really sad how one horrible experience can ruin so many great ones. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

Claudia Estrada

A month ago

It was my first time in this location, and I really liked it. Everything, service, food, everything was good 👍. Thank you Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ceasar Salad Side Plate

Kenny Manchester

7 months ago

We had a party of four just before peak business hours but got a table almost immediately. Parking getting tight at prime time with all the other businesses now sharing the lot. Server was helpful and attentive. My ribs were more of a 2-3 star due to dryness. Potato was just ok too. Chicken and Ribs were good, 4-star. Finally, the Chicken Fried Steak and Fries were 5-star. So my average is a 4 on this occasion. The rolls were awesome, still. I still like this place, but it definitely lost a lot of personality post covid. I miss tossing the peanut shells on the floor. I guess I understand why traditions like that have changed, but I still miss it. Service Dine in Meal type Dinner Price per person $20–30 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Melt in Your Mouth Rolls

Ursula Saulsberry

3 days ago

I placed a to go order for the 4 piece fish. I always order at the 290 location to go and I have been always pleased with my portion, this is why I did not view my food before I left. When I opened my box at home I could not believe how small the 4 piece fish I ordered were. This portion looked like a kids plate. Each strip was have the size of the strips I receive from the 290 location. If I would have checked my food before I left I would have left it there and asked for a refund. Food: 2 Service: 3 Atmosphere: 3

Deborah Munoz

I've been eating at this location for years and have always had great service. To go from great service to virtually no service is disappointing. Our waiter quickly took our drink order then took forever to bring them. When he did bring them he took our order and we asked for regular butter and extra Salad dressing. He said he'd bring the butter right out which never happened until manager walked by to ask if everything was good. Salads came out with no extra dressing. I was without tea, again until the mgr. asked whether everything was good. Dinner came out and steak fries were overcooked and burnt. Still no waiter. Asked another waiter to call ours and he did. Our waiter came quickly and asked if I needed help paying the bill to which I replied no, I just need some service. To go box and to go tea. He returned with a glass of tea and no to go box. I told him I asked for a to go tea to which he responded "I'll bring you a cup" I also reminded him of the to go box. He brought the to go box and empty cup for me to pour my tea into. I also asked for rolls to go and he said I could pick them up on the way out. I asked for them on the way out and the young lady took the roll order and asked that I return to my table... ma'am they have already cleared that table. She told me to wait in the car and they would bring them out then she charged me $2 for them. Now I don't mind paying for them but we never got and additional during dinner which upsets me that now I have to pay for them. Terrible service. I have never not left a tip but tonight that's exactly what happened. Service Dine in Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 5

Elda Carlson

2 weeks ago

My husband ordered a take out tonight and my Medium Rare prime rib is actually well done🥹 too dry. Service Take out Service: 1

Toast the ghost

Went in with my fiancee' on a busy Sunday. Our server was friendly but seemed a little overwhelmed. He had good customer service but he had allot going on. He was a younger cat so he probably doesn't have allot of practice/experience. But he made himself available to get us whatever we needed. So he did pretty good with that. Oh and that pork chop was excellent. Thick chops (the double) grilled up nicely with flavorful green beans and a dinner salad with bacon and diced boiled egg, which was all very good. All in all, it was a pleasant experience. I would return to this location in the future. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes Melt in Your Mouth Rolls

Joyce Barnes

I had not been to Texas Roadhouse in at least 20yrs., but I was pleasantly surprised and very well pleased being back at one of my most favorite places! That being said, I did miss the peanuts on the floor ☺️... Seriously though, my visit there was great as was the food. It was very busy but it didn't affect the service we received (exceptional) or the quality of the food ( from appetizers to chicken fried steak, burgers and salads) everything was delicious and cooked just right 👍👍... I gave it 4 stars only because of parking. Food: 5 Service: 5 Atmosphere: 5