Taco Bell Restaurant,Fast food in Winston-Salem

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Reviews
#460 From 804 in Winston-Salem
6.1
436 Review
Ambience
6.1/10
Food
6.1/10
Interior
6.1/10
Prices
6.1/10
Service
6.1/10
More details
Price & Cuisine
$$$ Fast Food, Mexican
Establishment type
Restaurant, Fast food
About
According to the clients' comments, Mexican dishes here are quite nice and the menu is well-organized. Guests don't like nacho chips at this fast food. Taco Bell is well known for its great service and friendly staff, that is always ready to help you. You will pay low prices for dishes. From the guests' viewpoint, the atmosphere is homey. But many people who use Google didn't give this place a high rating.
Reviews
436 reviews
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I know you all aren't paid enough to care, but really...? What a mess. It was yummy, though, and the service was friendly. Food: 2 Service: 3 Atmosphere: 3
Having past mgmt experience in food service I can understand another with stores in fast food service. For sometime this Taco Bell location falls short in many areas of customer service. One: Customers pays your bills. From the time a customer enters your parking lot to exiting your parking lot. Repeat the customer. Do the Ato Z service required to keep your customers? (Don't mistreat customers). Service Take out Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Taco Bell
This is the second time I've been to Taco bell. The little Mexican girl who speaks well good English has a bad attitude at the window. I ordered two t's on the app and she only gave me one and she said well this is what I got here and she threw me the receipt I will never go back to this place again it's sad when you're a customer and you order something and they get it wrong. Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1
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Sally Mae
Source: google
2
2 weeks ago
I honestly didn’t want to even give this 1 star.I ordered two chalupas and I asked for the bread to be made fresh.It took me ten minutes to do that because the entire staff was ignoring me.When I finally got to speak with the young lady she said the bread was made fresh.I examined the bread and it wasn’t fresh at all.The lady that was prep the food came from the back with dog hair all over her Taco Bell hat and shirt and snatched the bag out of my hand and said “ give him a refund so he can the hell out of here” All I wanted was two fresh chalupas and I couldn’t get it.I examined the kitchen area and couldn’t believe that This Taco Bell was still in business.It looked so nasty and dirty I wouldn’t recommend coming here unless you want to take a chance at getting old food with dog hair on it.something has to be done because I like Taco Bell but the staff there is rediculous.Taco bell will hire anyone these days Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Absolute worst Taco Bell I’ve ever been to food is always cold nor is it fresh. Unless it’s to get my refund I will not go back to this location. I will drive 20 minutes to Lexington or 10 plus to the location in King. I spent to much money to have food that’s not edible. Service Take out Meal type Dinner Price per person $30–50
What I love about Taco Bell is their ever-changing menu items, fun collaboration, fun 🌮 tacos, 🌯 burritos, chalupas, beans, sides, and great Baja Blast 🥤 soda. But this location fails when it comes to consistency, customer service, and quality. They do have ♿ handicap accessible parking, 🚻 restrooms, and seating.
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Paul Masih
Source: google
10
3 years ago
Brenda who operated the drive-thru spoke clearly and slowly. She also didn't mind repeating herself. Her customer service was very impressive. She kindly started a fresh batch of Nacho Fries for which she requested a mild wait to which I gladly acquiesced. You will also observe that the Cheesy Rice and Bean burrito is wonderfully balanced with a Chipotle Sauce substitution. Not too much bean...not too much rice...not too much sauce... harmony. Good job Brenda at Taco Bell on Summit Pt!
Probably one of the worst Taco Bell’s in existence just all around. Except maybe at lunch time if you’re lucky you’re wasting your money if you go. They don’t work under their listed hour of operation, the portions of every thing are as small as they can make them and still say they made it. It’s just always an all around bad experience here stay away except for lunch Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2 Recommended dishes Taco Bell
I think the pictures say enough for why the 1 star that would really be negative stars. I never thought anyone could mess up an order from Taco Bell. Well the have figured out how at this location
My wife and I love Taco Bell and this experience will in no way change that, but we had a slightly bad experience at the University Parkway location today. She ordered "Zero Sugar Baja Blast Mountain Dew" for me over the intercom to a man. At the window, the lady was taking our debit and giving us our food when we saw they were giving us Diet Mt Dew instead of Zero Sugar Baja Blast. My wife asked, "Is that Baja Blast?" The African American man behind her who took our order suddenly raises his voice in an ugly tone, "I heard you say 'Diet Mountain Dew!'" I quickly speak up and say that diet is fine in order to avoid any problems. I prefer Baja Blast zero sugar, but it really doesn't matter. But I'm not sure how the gentleman didn't hear "Baja Blast" and somehow heard "diet" and I don't appreciate how he spoke to my wife. The taco supremes we ordered were the soggiest tacos we've ever had at any Taco Bell I've ever eaten at in my life since they opened in the 90's. My wife believes it was grease, but I was so confused that I actually wondered if they had been put under a water faucet. Anyway, she's probably right, but I'm not sure why or how so much cold grease got onto our tacos. Anyway, I used to give bad customer service years ago when I was stressed out, so I don't want to be too harsh on the man. As a customer service worker, no, I know he shouldn't have spoken to us like that. He honestly should have kept his opinion to himself and allowed the woman at the window to address our problem. But, anyway, my wife says she refuses to eat at this location for a long while now. Service Take out Meal type Lunch Price per person $1–10
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