Steak 'n Shake Restaurant in Bloomington

Owner not registered
Reviews
#309 From 399 in Bloomington
4.8
12 Review
Ambience
4.8/10
Food
4.8/10
Interior
4.8/10
Prices
4.8/10
Service
4.8/10
More details
Price & Cuisine
$$$ Fast Food, American
Establishment type
Restaurant
About
Guests may order nicely cooked hamburgers and tasty steaks at this restaurant. Clients don't like milkshakes at Steak 'n Shake. This place is well known for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are affordable. But users rated this spot below average on Trip.
Reviews
12 reviews
Rating
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Kenneth Cole
Source: google
10
2 months ago
Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Shrimp Cocktail
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Anna Hughes
Source: google
2
4 months ago
Food: 1 Service: 1 Atmosphere: 1
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Grace Drake
Source: google
2
6 years ago
It was a very long, and cold waitting for ordering the food. Also the lady did not cook any condiments on my sandwich. Nor was there lettuce and tomato. I ordered the #4 and #14. I would have hope for better food service. But will not be going back to this franchise Steak and Shake in the near furture.
Worst steak n shake I know of. Hope management has got better. Went there and guy gave me a menu after awhile and never came back. I was the only one there before a cop came in and sit down. I waited 1/2 hour then left. Saw waiter smoking outside on way out and he said he forgot about me. Another time I had a lady in drive in yelling at me to move can't park there. Nobody was around me, I was looking for another place to go. They didn't have anything available I wanted at the time. Very very rude. Hope it's improved!!!
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Kenneth Cole
Source: google
10
A month ago
Good food, good service, good atmosphere...what more needs to be said? Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Shrimp Cocktail
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Anna Hughes
Source: google
2
4 months ago
This location is actually closed. You can see by looking at the recent photos that have been posted. For some reason it keeps getting reopened... Food: 1 Service: 1 Atmosphere: 1
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RM K
Source: google
10
7 months ago
This Steak 'n Shake is PERMANENTLY CLOSED, it has been for about 4 or 5 years. It's been marked permanently closed several times but Google keeps showing it back open again!
This is the absolute worst Steak 'n Shake I've ever been to. While we were waiting on our food our waitress and another waitress were arguing and the other 1 walked out. We waited around 45 minutes for our food, once it came we were missing my daughters burger and most of our food was very cold. They ended up bringing us fresh fries that were hot, but didn't do anything about our burgers. The manager took around $10.00 off of our bill for all of our trouble. We definitely won't be going back here anytime soon, if ever.
There is only one good server at this location and she is great but the rest of the staff are just bad. The managers are just rude. They treat you like crap if you have a call-in, talk down to you for using a coupon, and are never patient. If you complain about your food they tend to send you a replacement item that is nothing but an insult. If you want astral N Shake then go to the west location. This location is by far the worse I have ever been to. I don't think the place is ever clean.
Service wasn't the best. Messed up our orders. We were a party of 3. There was only 5 people working. That's not enough. Our waitress acted like she didn't understand what we were saying and just kept apologizing. Still messed up an order we had sent back as well. Steak and Shake is one of my favorite places to go. I'll take the drive to Bloomington if I want it from now on.
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