Sheetz Store in Winston-Salem

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Reviews
#253 From 804 in Winston-Salem
8.6
392 Review
Ambience
8.6/10
Food
8.6/10
Interior
8.6/10
Prices
8.6/10
Service
8.6/10
More details
Price & Cuisine
$$$ Beer bars, Coffee Shop
Establishment type
Store
Reviews
392 reviews
Rating
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Date
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Megan Kelly
Source: google
4
2 months ago
Ever since I called them out on some old meatballs, they've been making me a regular cup of coffee instead of the latte I ordered. You can't gyp/fool someone that works at the same place... Don't order online, guys.
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Stefanie
Source: google
2
5 months ago
First I gave over 30.00 for gas and two packs of cigarettes. I then went out to my car and thought I should try buying a new aux cord. The cashier was courteous enough to let me open the box and see if it indeed worked. The cashier was bantering to his coworkers, another customer, then me, a tired mother. I Know I stood to pay for this because I thought my husband was going to be upset I spent that much money at SHEETS. Then I walked out. Three minutes or less later I was surrounded by police who said I DID not pay for it and at that point who the hell cared in my book. I was surrounded by police all shining lights in my face. I grabbed my purse sobbing and went in to pay while asking why nobody yelled “hey madam you didn’t pay yet”. See how kind that sounds. If the madam in question doesn’t answer. The one who spent over 30.00 and was about to spend nearly 30 more. You have a spare employee (if banter is going on, someone is just holding up a counter and can go) I was completely non threatening and STILL believe I was ALL set to pay. After the police were gone and let me know they would be there. I went back in promptly and returned the cord and asked, “ why didn’t someone yell or come get me”. Neither clerk nor supervisor would respond with more than “I tried to get you” no, absolutely NO eye contact was made by the supervisor. That may explain part of the issue. If your going to call the police on someone why not assume the mom with merely a wallet I. Hand has a semiautomatic ready to steal a damn aux cord. I’ve been a manager most of life and Never would I entertain calling the police before trying to catch the person with the oversight of not tapping the damn card. I hope someone of importance takes this long message and plans to take some action. Perhaps don’t be so damn trigger happy with someone who isn’t trying to pack heat. It is with great sincerity that that I say Shame on you. The next message will be to your corporate headquarters. Perhaps you should debrief your daytime manager and get your stories straight.
I dont like the deception of a Sheetz sign on a major thoroughfare just to find out it is 1.5 miles from the highway. AND THEN discover that their gas prices are $.30 higher than most gas stations ACROSS THE STATE! We drove from Beech Mountain to Jacksonville NC. And these people were the highest by far. Exit 242 on Hwy 421.
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Janice
Source: google
10
A month ago
Everything you need is here! The staff is awesome, and customer service is outstanding. The Specialty Frozen Drink, Carmel Latte with Whipped Cream is the best in town, especially mixed by Sarah. Also, the food she fixes is so good, yummy, and delicious! 😋😋😃 Thanks, Sarah. You are a phenomenal woman💐
These guys literally take 30 minutes or longer every time I order food. Any other sheets gets it done in 10 minutes or less. Seems like everybody else that has said this just gets “passed on for further review”
Went through the drivethru on Sunday night at 1AM and ordered 2 Meatball subs. Though the store was hardly busy at all and we were the only ones in line, it took nearly 30 minutes to get the sandwiches. It defeats the whole purpose of going through the drivethru to save time. Simply rediculous. Both my passenger and I had to be at work at 6AM and if we had known it would take that long we would have skipped it. Apparently, the owner "passing it along for further review" hasn't motivated employees who don't care.
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Kim Dobbins
Source: google
2
11 months ago
I used to love coming to this store, but the service has seriously declined. Tonight at the drive-through, the girl who put my order together set it on the counter, stared me in the eye, and then turned her back to me while she just sat stocking cigarettes. She did this for about 10 minutes before I got fed up and drove off. I know things can be hectic in the store, but while she was doing this, the line was piling up behind me in the drive-through as well. I hesitate to go back to this location because of this and am seriously disappointed.
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Lady Helix
Source: google
10
A year ago
They have brilliant employees, it’s always clean, I shopped around hard for the cheapest prices on American Spirits and this is where I go, the food is always good. It’s the best Sheets I’ve been to that I can think of and I love to travel. If you are a night owl, like me, you need this place. Alcohol until 2am, cigs at 4am, a 3:30am full menu of whatever you want. 24/7/365. Drive two a few extra minutes for this one, not only does it have a drive through, but there is never a wait.
(08/08/22) Don’t usually write negative reviews but got scolded at by the drive through employee for ordering 4 drinks at 9pm. He had an attitude like it was my fault they were short staffed and instigated that I cancelled my order or I’ll be waiting a very long time, ‘you order at our busiest time’, ‘we’re understaffed man!’ Like I knew that before going to order drinks? There was also only 1 other car in the drive through and not many people in the store when I looked. He kept going and tried to make me feel bad for ordering something. A simple explanation of them being understaffed and it may take them a while and I would’ve understood the situation and cancelled it myself. But the man finished it up with ‘you have two options, cancel your order. Or you will be waiting a while’
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John
Source: google
2
A year ago
Was just at this location today and waited well over 20 minutes for my food and when I got it the mozzarella sticks were completely empty. No cheese inside the shells and were so oversaturated with oil they were inedible, fries and burger were cold as well. Been going to this location for years now and this is the first bad experience I've had from them. I don't know what's changed recently but this new afternoon staff you have at this location is horrible.
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