Royal Palace Chinese Restaurant Restaurant in Sioux Falls

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Reviews
#444 From 500 in Sioux Falls
3.8
10 Review
Ambience
3.8/10
Food
3.8/10
Interior
3.8/10
Prices
3.8/10
Service
3.8/10
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Price & Cuisine
$$ Chinese
Establishment type
Restaurant
About
Try something new from the Chinese cuisine. This restaurant offers you good wonton soup, sesame chicken and egg rolls. Clients don't highly appreciate tea at Royal Palace. This place is good for visitors who have supper in a hurry because they can order food as a takeaway. The patient staff welcomes people all year round. Service at this spot is something one can name prompt. A number of reviewers say that prices are medium for what you get. As guests find it, the atmosphere is homey here. But google users rated this restaurant and it didn't gain a high rating.
Reviews
10 reviews
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We came in not fully knowing what to expect as the outside seems a little sketchy but our hesitation was quickly removed as we were greeted by very friendly staff. They interior had great decorations which I loved, however there was virtually no sound so it was really quiet and made me feel like I needed to whisper the whole time. Other than recommending a little music, I really liked the place and the sparkling tables. Also heads up, they serve the drinks in cups that day Pepsi but they serve Coke so if you have an issue with that, now you know lol. We ordered off the chef suggestion portion of the menu and got the Happy Family and the Chicken in a nest, which comes in an edible taco salad style bowl. When the Happy Family meal was served, it was poured onto a hot place and served to our table which was a bit showy and fun. I enjoyed it. When we were all finished, we asked for to go boxes and our waitress brought us an extra box of rice! She said you need more rice with leftovers and I agree and she is the best for that! The food was good and the service was nice. They have a good sized menu if you need lots of options and I was pleased. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4
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Lydian Groon
Source: google
2
3 months ago
I’m beyond disappointed but I shouldn’t be surprised. I didn’t do my research completely on this establishment before choosing to do a take out order with them. But I’m still just so amazed this place is even open with all of its reviews on how bad the food is, and I agree. I got the chicken lo mein and it had a hair in it and undercooked vegetables, sesame chicken that was swimming in a sugar water mixture that coated every container in the bag, crab rangoons that had the smallest amount of crab and curdled cream cheese in it, and fried dumplings that were frozen in the middle and burnt on the bottoms. Sad to say I was hoping this place would be good. 0/10. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
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MINDY KICK
Source: google
4
2 months ago
This place used to be so so good. Something has changed in the last year. I don't know if new owners.... while the flavor was ok the meat quality was rough! I really like the lady who use to own it and I hope all is well. We would love to come back but it will definitely be awhile before we try again. Food: 2 Service: 3 Atmosphere: 4
I showed up after they were closed and the still cooked for me! They made great food and didn't even wait to do it! I felt terrible asking, but they made sure it was great!!! Thank you! Service Take out Meal type Dinner Food: 5 Service: 5 Atmosphere: 4
I ordered from this place for the 1st time and nevet again! Awful food! Over price! Terrible customer service. Long story short the so called cook should be fired. He thinks he is the manager and owner and cook. He said it was my fault the food was wrong and my fault it wasn't full. I will never support this place. He disrespected me. I asked for the owner and he told me they are in China. If you are reading this and you are the owner, I advise you to fire him. I'll never let my friends and family order from here.
It’s a luck if a draw at this place. Our first time the food was decent, the second time we had hair in our shrimp fried rice but luckily they remade it and it was really good. This however will be the last time I’ll ever eat here. Ordered General Tso like I normally do and I have no idea what I got but it’s not chicken. Tofu maybe idk but even they couldn’t tell me what I got which is more alarming. Just go to Golden Harvest I know I will.
My husband and I had an early dinner here and we were the only people in the restaurant. The server basically threw our order in front of us and we never saw her again. She dis not ask if our food was OK, if we needed more rice, or to refill our water. Typically they offer you more rice, but we were never offered more rice. My husband went to the register to pay so the waitress could come out and I could ask her for a to go box. The whole restaurant is empty except for us at 4:45 on a Friday afternoon. The food was good. The service was awful. Service Dine in Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1
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Devin Nelson
Source: google
2
3 months ago
Absolutely awful food! We found a finger nail in our food! From the start the food tasted funny and the chicken was jerky. Then we found the nail. Put us over the edge and everything ended up in the garbage! This place should not be open!
GO SOMEWHERE ELSE *** I VERY MUCH AGREE WITH THE LATEST REVIEWS! *** Ordered 2 Imperial Chicken Low Mein combos 1 veg spring roll 1 spring roll Total: $28.83 (+ credit card fee they didn’t let us know about) = $29.37 Food was tasteless and the portions were small compared to another place in town I’ve gone to. Only thing that gave it some sort of flavor was the hot oil. Both combos had more vegetables than chicken...at most there were 3-4 pieces of chicken in each combo (and this combo is supposed to be bigger than the regular combo) For the price of what we paid you can DEFINITELY find a better Chinese place than this one. SAVE YOUR MONEY! GO SOMEWHERE ELSE!
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Ten T
Source: google
2
2 years ago
Ordered the egg foo young. Never in my life have I ever been served in this container. They poured gravy in it causing it to leak and the bag break. This is common sense. Please don’t go here
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