River Rock Kitchen & Tap Restaurant,Bar in Dubuque

Owner not registered
Reviews
#125 From 247 in Dubuque
7.5
98 Review
Ambience
7.5/10
Food
7.5/10
Interior
7.5/10
Prices
7.5/10
Service
7.5/10
More details
Price & Cuisine
$$ American, Bar, Grill, Pub, Wine Bar
Establishment type
Restaurant, Bar
About
After a walk around Riverwalk, many visitors stop by this bar. River Rock Kitchen and Tap offers you nicely cooked salmon, sandwiches and steaks. Based on the guests' opinions, waiters serve good pancakes here. Clients visit this place to order delicious craft beer or good draft beer. You will be offered good coffee. At this spot, you can get a takeout. The friendly staff works hard, stays positive and makes this place great. If you want to enjoy terrific service, you should visit this bar. Most guests highlight that the dishes are offered for medium prices. You will definitely appreciate the peaceful atmosphere and cute decor. But River Rock Kitchen and Tap is not highly appreciated by Google users who provided it a below average rating.
Reviews
98 reviews
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Emily Mowry
Source: google
4
2 months ago
I hesitate to list the multiple issues our family had the evening of 12-28-23. We were hoping to share a great dining experience with family that had not eaten here. It seemed that management didn't plan well for staffing given the events happening in Dubuque. There were incorrect charges on the bill, multiple requests for ordered beverages, lukewarm fries and food not prepared as ordered. We probably won't give you another chance to disappoint us. Service Dine in Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 4
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Chris Lynch
Source: google
10
3 months ago
Thank you for the wonderful supper last night! Our server, Caroline was attentive and very nice! She answered our questions, kept our drinks full. Jason, the manager was awesome! Super friendly, hard working. The restaurant was clean, busy but we felt very private in our booth. There is a firepit outside that we could see from our table! The food was wonderful! It was hot and arrived pretty quickly. The mozzarella cheese sticks are amazing! We had the Monte Cristo and Classic Burger. Both were delicious and generous servings. Lots of fries that were so good and hot. Prices were very good considering how much food we had and the quality! There is parking behind the hotel in a 2 level ramp so we were thankful since the amazing Dubuque Symphony Orchestra had a performance and there were a lot people heading to Five Flags. Service Dine in Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes The Classic Burger
I had to travel for work and this restaurant was attached to the hotel so it was very convenient for me after long days at work. I had their breakfast sandwich and American fries in the morning. One evening I had the BLTA with a few drinks and the next night I had their siracha shrimp with a few drinks. The breakfast sandwich with american fries were good though average as far as it goes. The BLTA was very good though with a perfect amount of bacon and toppings. The beers were good, cold and refreshing. The next night I had the siracha shrimp which had a few onion rings with it. The sauce is awesome, the shrimp was good, the onion rings were excellent. The only real downside was the excessive amount of breading on the shrimp. It was too much but feeling about half of it off made it just about right. Between myself and my coworkers, we tried just about everything on the menu at some point over the weeks time. The food is highly recommended and really the only downer was the slow service from both the bartender and the waitress on the 1st night. The 2bd night was fine as we had a different bartender and it was slightly less busy. If you are in the area, go try the food, you will be pleasantly surprised. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 3 Atmosphere: 4
We went before the symphony. They are supposed to have 1/2 price drinks before the symphony. We inquired about this and we're told no they do not have anything special before the symphony. We are very disappointed as it is clearly in the symphony program book begging patrons to visit before the symphony. Edit: Management reached out and have stated they have gone over the promotion with their staff. We will try again in May when the next symphony will be taking place. I will update after that. Update 05/01/2022: Stopped in before the symphony, this time they were up to speed on their advertisement. Great server! Thank you for supporting our Dubuque Symphony!! Service Dine in Meal type Brunch Price per person $10–20
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Lyn Dailey
Source: google
10
3 months ago
The burger I had with Bleu Cheese was the best I've ever had! The service is absolutely the best. Food was made to perfection and served in a very timely manner. Definitely recommend!! Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes The Classic Burger
Located inside the Holiday Inn, we were greeted quickly. Our server was efficient and friendly. The Bennigan’s menu was spot on. The Montecristo sandwich was perfect. The beer tap menu features Iowa brews that were pretty good. Food: 5 Service: 5 Atmosphere: 4
Heather was my server. She was very efficient and professional. Food was excellent! Highly recommend! Service Dine in Food: 5 Service: 5 Atmosphere: 5
If I could give the service a below zero star I would. The server didn't say hello she was standing at the entrance to the restaurant we asked are they were open she said, "Yes go in". She was complaining to us how she has to explain to people that they are not a Bennigans, but they advertise that they are. Then asked what we wanted for drinks and told us the previous staff probably didn't stock the supplies needed for the August drink special. We asked what drink options there were and she told us this is the special so this is it. We said, "Two of us will have one of those and the third person will have a water." She had to make two drinks mind you we were the only three customers in the restaurant/bar at 1pm on a Saturday. She then walked behind the bar to make are drinks and was complaining how she couldn't find anything. She then stepped into the hallway and we could hear her complaining to a fellow hotel employee how no one could stock the bar for her as she walked back in another customer walked in, she then proceeded to yell across the bar "Just sit down, I can't serve you right now I have to make these drinks for those girls". At that point she hadnt poured a thing and we knew this was time to walk away from this horrible experience. I walked over to the bar and said, "We will no longer need to take your time away from this kind customer to make our drinks and we no longer need your service", as we then walked out. Meal type Lunch Service: 1 Atmosphere: 1
Was expecting a great meal for the price. Instead we were met with a sticky table when we sat down, the waitress came to the table and was talking loudly and was swaying. Literally, the waitress HAD to be drunk. We ordered drinks and our food. My beer never came so I had to go to the bar to get it. Two beers I wanted were out, and the sour beer I had tasted very off. Like the beer lines haven't been cleaned in months. 15 mins later we got our food. The salad with no cheese had cheese. Was replaced. We requested a balsamic. We got some congealed brown storebought mess that was as thick as ketchup. I had mozzarella sticks and a chicken and shrimp pasta. It was okay until the next day when I had an upset stomach and used the bathroom 3 times. Minimum. The waitress left her serving tray at our table the entire time. It was a wild experience. I left and payed way more than what hospital food is worth. I don't blame the servers. I don't blame the staff. I blame the worthless, pointless management. Food: 1 Service: 1 Atmosphere: 1
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Mike Voelker
Source: google
6
9 months ago
Decent if you're staying at that hotel, I guess. Look, we ate on a Saturday, mid evening. They looked closed with few staff (management issue). Our server had uncovered scabs and scars. She told me on 2 occasions I had to "come find her when we were ready." I actually went to find her 3 freaking times... to order, a forgotten item, and for the bill!! Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 1 Atmosphere: 3
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