Ribs Company Restaurant in Delft

Owner not registered
Reviews
#187 From 228 in Delft
5.0
56 Review
Ambience
5.0/10
Food
5.0/10
Interior
5.0/10
Prices
5.0/10
Service
5.0/10
More details
Price & Cuisine
$ American
Establishment type
Restaurant
About
This restaurant has been rated below average by Google.
Reviews
56 reviews
Rating
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yasminnxp
Source: google
2
A year ago
Absolutely horrible delivery time. I wish I had checked here before ordering. It’s been 2 hours and still nothing. I called for an ETA and was told it would be 10-15 min more. That was 25 minutes ago. Do not recommend. No food could be worth that long of a wait.
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NS
Source: google
4
3 years ago
The food is good but the delivery absolutely horrible to the point where it's not even worth it to order from them. We ordered 4 times and every single time it took more than 3 hours for them to deliver the food; They kept saying every time we called that it's super busy and "it will only take 10 minutes". This was the last time we ordered from them.
I would give it ZERO stars if possible. 2 times we ordered from them, 2 times we waited approx. 2h to receive the order. When we asked for a full refund, they offered 5% off the next order. Not only do they not understand what customer service is, the food is also not that good. NEVER AGAIN
Canceled our order because it was too close from the closing time. Maybe set the closing time earlier if you don't want to prepare order 5min before the online closing time... Answer to the "manager": Yes of course you canceled just before closing time... and Uber Eats didn't let me pick anything else because your restaurant was closed by the time I saw the notification on my phone. But let me ask you, why didn't you call me if you care about your customer instead of cancelling my order? Picking the same menu but different type of spareribs is the same price. So ironic that you were sold out on spareribs for a "Ribs" company.
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Tikken Srayer
Source: google
8
10 months ago
Not sure what's with all these bad reviews. I think the food tasted good, the hot ribs could have been hotter. Thank you! Price per person €10–20 Food: 4 Service: 5
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Abhilash C
Source: google
2
2 years ago
The delivery guy missed out part of my order and when I called the restaurant they were arrogant saying we don't have any other orders in the area and that we will deliver the remaining order soon. But in the they did not deliver. Had to lodge a complaint with the delivery app for refund. Extremely bad customer service.
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M
Source: google
2
3 years ago
Don’t order here. It’s a scam. I ordered from thuisbezorgd, but I never got my food. Suddenly on thuisbezorgd it said they were closed and not open for delivery. The restaurant also did not pick up the phone, even tho I called 5 times.
Ordered at 17:50, it's now 19:28 and still no food. It's Thursday evening, not the busiest of days you would say. Two phone calls later and still no food and not even an apology. Please do not order any food here. Service Delivery Meal type Dinner Price per person €10–20
It's 2 hour 15 minutes and nothing arrived. Called the restaurant 1 hour ago and said after half an hour it will arrive. Food is okay. Service Delivery Meal type Dinner
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Liaw Suxin
Source: google
2
2 years ago
Poor service. Slow to prepare order and had to wait 2hours for a delivery.
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