I’m a vendor at this store, he older AA man who STOCKS the pet department is rude and hateful man. He doesn’t let anyone do their job and is always nasty he needs to be removed.
I've always come here to shop, but specifically on a Sunday, I came by Starbucks. jenny was the attendant. so Jenny is just very rude and unfriendly. I was ordering and very rudely "What size" I couldnt hear her well, so she literally hollered and very bothered said," I said WHAT SIZE" when I had said I wanted a grande... anywho, I tried to put my rewards number and she said I couldn't do that. umm ok. I gave her cash in her hand, and she rudely tossed my coins on the counter and walked away. ugh. when my coffee cake was ready, she just threw it and "Here goes your coffee cake," it almost felt as if I wasn't paying attention. when my drinks were ready, she almost dropped them too! and threw my straws at me. there was a sign that said" Thank you for always giving us 7 stars" Is that for Starbucks or Ralphs, cause the barista JENNY sucked.
Not every place has its "stuff" together all the time. I work retail. I get it.Tonight, 9-25-23, I had a order to pick up after work. The pick up team was running behind. I recieved a call about it. No problem. Ended up little later than anticipated BUT there was only 1 person working. One. And had multiple orders at once. I'm not mad at all. In fact another off duty worker came on just to help the other person out! Not only is that service but that is the definition of teamwork. I hope these 2 ladies have a wonderful night, hectic as it was. I don't know you all, but I hope you both see this and I hope they give you both a raise or bonus. Thank you for your hard work.
The most awkward interaction I had. Checked out by Rolando r. First thing he did was look at my phone and asked me what I was watching? How about you mind your own business and check me out. Not even friendly just nosy.
Giving Ralph's 3 stars because their clearance items are purposely priced high or at regular price. Honey on clearance was 4.50, same as the regular price. Other items were the same.
This Ralphs is a neighborhood gem! It's enormous, offering a selection that outshines other nearby stores. Plus, the staff here are real lifesavers. Lost my phone and they went the extra mile to help me find it. Best store in the area, hands down!
Rolando a cashier do not know what custumer service is or just likes to be a jerk! He's weird,I had a very awkward interaccion with this man.he checked me out without saying a word but trying to make me uncomfortable but I outsmarted him out! Good manners school is waiting for this fool!
Every customer have the right to be treated right regarless if he does'nt like them. First you don't know them, to be a jerk!
The employees and service was awesome but what wasn’t was me getting profiled by the security. He should be worried about why his BO is so bad and how to fix it .
This is a pretty good Ralph's. There are many super friendly employees and the store is very well stocked and usually pretty clean + organized. I see a lot of petty theft here which is unfortunate but I'm sure the employees are told to ignore it, it can be very risky to intervene in these situations.
Thank you to the employees here. Especially the lady with short hair who works the self checkout aisle...she is very friendly and kind!
