Popeyes Louisiana Kitchen Restaurant,Fast food in Winston-Salem

Name: Popeyes Louisiana Kitchen
Address: 1540 S Stratford Rd, Winston-Salem, United States
Telephone: 13369869199
Rating: 2.8

Owner not registered

Popeyes Louisiana Kitchen

Reviews

#483 From 804 in Winston-Salem

5.6

330 Review

Ambience

5.6/10

Food

5.6/10

Interior

5.6/10

Prices

5.6/10

Service

5.6/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

1540 S Stratford Rd, Winston-Salem, United States

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Website Popeyes Louisiana Kitchen

About

In accordance with the visitors' opinions, chicken is tasty. Many people say that waiters serve nicely cooked biscuits here. Based on the reviewers' opinions, employees can be downscale. The atmosphere of this place is quiet. But google users haven't given this restaurant a high rating.

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Jessica Jane

Source:

A month ago

This is probably the saddest chicken tenders I've ever been given, if you can even call them that. We were told to pull up and waited for about 30 minutes for our order in the parking lot, while cars came and went through the drive through. When we got our order, we were told that we should try to show up a little earlier next time, even though we were there over an hour before closing. We didn't get our mashed potatoes, our chicken wasn't spicy, we didnt get sauces or our biscuits, and the chicken tenders- 🤢. It's not hard to say you're out of something so the customers time won't be wasted. Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Carla Sprenger

5 months ago

First time here and last. Served undercooked chicken, literally gave me food poisoning. I’ve heard this is a common complaint with these triad stores. I was told i needed to bring the product back to get a refund by the store manager. Spoke with the area manager and supposedly there is no way to do this in 2023 without my card physically being there. That’s laughable. It would take me nearly 30 minutes to get to any Popeyes and that just doesn’t make sense to do. That’s the point though right? Make it as inconvenient for a refund so customers can’t receive one. While we’re at it their portion size of Mac n cheese for $4 was also a joke. Wish I wouldve snapped a picture of the undercooked chicken. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Garrett Ferrell

3 months ago

The lady at the drive thru had an attitude with myself and family for no reason. Rushing me through every step of ordering. Out of lemonade and offered to up charge me to premium lemonade. Me- “No thank you, can I get a sprite?” Drive thru- “We out of that. So Coke?” They forgot a biscuit I ordered and our food was cold. They threw my fries in the bottom of the bag loose. We didn’t get the spicy sandwiches we ordered, got classic instead. First time at Popeyes, never again. Service Take out Meal type Dinner Price per person $10–20

Brian Hunter

2 weeks ago

When I pulled in there was only 1 other person in the drive thru. I order a chicken sandwich for me and a 3 piece for my brother. I pulled up to the window and paid for the food. I asked for a Sprite which had absolutely no syrup in it, it was just carbonated water. The young lady tells me to forward, so I did. I was sitting there for 35 minutes. The woman in front of me was also sitting there, and I could and she was very irritated. After sitting there for long enough, I go inside to get a refund for my food. The employees completely ignored me, not once acknowledging my presence. While I was sitting at the counter, the girl making (which I assume was my food) was making the food with no gloves on! Absolutely disgusting. Handling ready to eat food with no protection is ridiculous. I had to raise my voice saying that I’d like a refund, since no one would acknowledge me. The manager just looked at me and stayed in the back. After finally leaving with my refund, the lady in front of me was STILL there waiting for her food. Who knows how long she was sitting there for. Never ever coming back to this location. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Win ston

8 months ago

Great management and great service. Everyone at this location had a smile on their face and was extremely friendly. the food is incredible as well. Be sure to check your order before you leave this restaurant. Everyone makes mistakes. Food: 5 Service: 4 Atmosphere: 5

Ria Maharaj

A week ago

Highly disgusted and dissatisfied with this Popeyes location!!! I recently visited the Drive-thru at this location to purchase 2-sandwiches, 6-pcs wings and a surf and turf meal. After waiting for over 20minutes parked for my meal to be delivered, I proceeded to go inside to ask about my order. The staff member that I spoke to seemed 'none the wiser' and explained that she had now reached to her shift and knew nothing about my order. I waited an additional 20mins which is a 40-mins wait-time, since by now they informed me that my meals were now being made. Upon delivery, the gentleman that handed me my bag simply said 'Have a good night!' Absolutely NO regard or respect that my wait-time was that long! By this time, I noticed that the bag in which my meals were given was drenched in the wing sauce since the food was toppled over and packed poorly. I re-entered the location, only to be informed that the man whom handed me my food was the branch manager named MR. MARIO. I explained how poorly the food was packed and the fact that the wing sauce leaked over all the other food. His remarks were disgusting and showed no regard for the service that was rendered. I WILL NOT return to this location ever again since the customer service from the top was distasteful and disgusting! VERY POOR SERVICE, POOR MANAGER SKILLS & HIGHLY DISSATISFIED!!! Food: 1 Service: 1 Atmosphere: 1

Paul Douglas

3 weeks ago

I just had a very pleasant experience Tasha who is a manager in training was so great she was very helpful very timely cater to our needs and the atmosphere was just exquisite. I enjoyed myself very much well I just waited to die with the smooth soothing sounds of a style jazz Louisiana band playied in the background. This was a real taste of. I will save myself I will be back. Food: 5 Service: 5 Atmosphere: 5

Cliff Ingram

I made an online order to pickup on the inside. The drink cups sitting close to the edge of the counter where you order. Only half an inch from the customer. I grabbed my cup and the manager scolded me disrespectfully In front of another customer. Of course I'm furious, but instead of him apologizing or amending how he stated his statement. He added more fuel to the fire. Called me mean names and how he has a car and I'm on the bus. If all you can do is think you're better than someone cause you drive. You are truly downright awful and on an social and moral level, worthless. None of this had anything to do with my chicken. I've had cars and will again, I could care less about a car and I love walking. The bus not so much, due to attitude and crazy people. Anyway, this manager can't be the type of image Popeyes would want to show the public.

Donna B.

(4:30 on 2/1/24) Horrible service as far as management is concerned...well he wasn concerned, at least. Bought food took it back in because I refuse to pay for a chicken thigh that is the same size as a tiny chicken leg. How these pieces got past quality control is beyond me. According to the manager "We don't cut the chicken, we just sell it". All while having better looking chicken sitting on the rack. I guess I got chosen for the baby pieces today. SN: When I went in the manager (he needs a new job) was sitting in the lobby having a pow wow with two other men while a man was washing cars with the pressure washer two cars over from me. I would expect this on the other side of town. Sad that I had to go to the "other" side of town to get the more decent chicken pieces. I live in Clemmons and shouldn't have to drive all the way to East Winston just for decent food from the same company. I see why this one has a 2.9 rating. Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

Lee Fulk

I've been to several Popeyes but the one in Winston Salem is by far the best. The food is always fresh and hot and the people that work here go above and beyond when it comes to great customer service. I'll definitely stop here when I'm in Winston Salem. Service Dine in Meal type Lunch Price per person $20–30