Popeyes Louisiana Kitchen Restaurant,Fast food in Dubuque

Owner not registered
Reviews
#158 From 247 in Dubuque
6.1
434 Review
Ambience
6.1/10
Food
6.1/10
Interior
6.1/10
Prices
6.1/10
Service
6.1/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
It's time to try perfectly cooked spicy chicken, spicy chicken sandwiches and pies. Guests may eat tasty biscuits at this fast food. As a number of reviewers affirm, tea is really delicious. Popeyes Louisiana Kitchen is well known for its great service and friendly staff, that is always ready to help you. Prices at this place claim to be attractive. But google users haven't given this spot a high rating.
Reviews
434 reviews
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D M
Source: google
4
7 months ago
I’ve been here 3 times in the past few months and they’ve given me 3 fries each time. The first 2 times an employee told us to pull ahead to the garbage can after paying. Gross. Chicken is consistently cooked to a crisp to the point I can’t chew half of it, they didn’t forget my biscuit but didn’t include honey. This was like $15… don’t go unless you check the food 2-3x Food: 3 Service: 2 Atmosphere: 2
I placed an order on the app and let the drive through know my order number. They sent me ahead and I waited for 12 minutes in the drive through before someone told me that they didn't have what I ordered in the app. That they don't have what's in their app is annoying, but understandable. Having me wait 12 minutes when there are no other customers in the drive through line is unacceptable. This kind of service happens every few visits. The food is good, but not worth how spotty and bad the service often is. Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 1 Atmosphere: 1
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Cierra Jones
Source: google
2
3 months ago
Believe the reviews when you read them!!! These people are the absolute rudest I ever met! I couldn’t believe it what so ever! An employee here talked about my weight my facial hair and said I’m a tourist and don’t belong here! Another employee told me I couldn’t get my food fresh because it was too small of an order! All while these employees are arguing with me and insulting me the “ assistant manager “ is standing directly there laughing!!!!! LITERALLLY laughing in my face. And even though the food was cooked “ fresh” it was so bland and nasty. I would never eat here again with these employees!!!!! Food: 1 Service: 1 Atmosphere: 1
I have had to wait for food as long as more than an hour in the past (usually 20-30 min). This has been quite consistent for this location as of late. Although I only waited for 20 min the most recent time I went, they once again got my order wrong. The quality of the food is fine, but the service is abysmal. Both Popeyes in Cedar Rapids are better than this location. Don't waste your time here. Food: 4 Service: 1 Atmosphere: 1
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Zach
Source: google
4
4 months ago
Great food as long as you get this chicken sandwich or the chicken combo.The tenders were stringy & overcooked . Also, There's just this one lady that rude & argumentative for no reason. We had waited over 13 minutes for food after placing our order & driving to the designated spot. After time passed, I tried entering the store to check on my food, but the doors were locked. We had to call the store to ask what happened to the order. When we called asking about our food, the lady argued with us on the phone that we weren't sitting there for 13 minutes when the time stamp on the reciept showed we did. All the other staff is super nice though Food: 3 Service: 1 Atmosphere: 1
Well, like the comments are saying this, Popeyes Chicken sucks. Food is never ready, inside lobby has been closed since covid, Employees always talking about the chicken needs to be marinated at eleven o'clock when food should be ready for customers during the lunch rush, when food should be prepared before the big crowds. I had the lady tell me it was going to be a 20 min wait for chicken as she was just seasoning and marinating it. I told her that I would be back in about 15 minutes, and she said that was enough time. Nope, I came back, was told the same thing, that she was still marinating the chicken, and it was gonna take an addition twenty minutes. This place sadly to say if they don't get a grip on their employees and management, this place is going to be a lost cause for Dubuque Iowa. Food: 2 Service: 1 Atmosphere: 1
Wasted my time trying to get a door dash delivery from them, no one was there on a Tuesday morning/noon. An inspector, sitting in the parking lot, drove 4 hours to take a look at the place and found nobody there. Never was good food anyways, hope they put something better here once it closes. Food: 1 Service: 1 Atmosphere: 1
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Kathy W
Source: google
10
5 years ago
Mild chicken had good flavor and it was all very moist. We stopped in around 8pm and we were only ones in dining room. Sides: potatoes were good, have a lil spice to them; coleslaw tasty; mac n cheese was mushy like it had been around for awhile. Biscuits were tasty. Good and Friendly service.
Thanks to Popeye's, It has been 3 1/2 years since I've gone vegan! My last experience was horrible! I waited in the drive thru for the chicken sandwich that everyone was raving about. Needless to say, It was horrible! I went back and got a 3 piece meal instead, the meat wasn't done! Service Take out Meal type Lunch Price per person $1–10 Food: 2 Service: 3 Atmosphere: 3
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Bobby Bert
Source: google
2
4 months ago
Dubuque Iowa Popeyes Chicken Dine in has been closed the last 3 times I’ve been there. You can’t eat greasy chicken in your car. Always a different excuse. Love the chicken, but employees there leave a lot to be desired. Food: 5 Service: 1 Atmosphere: 1
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