Perkins Restaurant & Bakery Bakery,Fast food in Dubuque

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Reviews
#127 From 247 in Dubuque
7.4
504 Review
Ambience
7.4/10
Food
7.4/10
Interior
7.4/10
Prices
7.4/10
Service
7.4/10
More details
Price & Cuisine
$$ Family, Bakery, Brunch, Fast Food, American, Breakfast
Establishment type
Bakery, Fast food
Reviews
504 reviews
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I was given a flower for the first time here. The fish is delicious, the pancakes are super. God bless America 🇺🇸🥳 Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
2pm March 7,2024. Dubuque. The hostess was extremely rude. Please teach what customer service means! We waited several minutes to pay the bill. Looked around the counter to the kitchen and asked to pay our bill. Waited several more minutes before she came out. When mentioned we weren’t happy to wait she raised her voice and said “I was busy.” We had expected a polite acknowledgment or apology, not a rude put down. Totally ruined our experience. Service Dine in Food: 3 Service: 1 Atmosphere: 3
Visited on Monday, February 19, 2024. I normally do not write reviews but I believe the staff deserves a thumbs up! Esther was our waitress. And the hostess and one other man working the front were also very nice and attentive. Awesome to see such hard working and pleasant staff these days!! Food: 5 Service: 5 Atmosphere: 5
I had a great breakfast at this place was greeted by Ricky a fabulous gentleman that allowed me to sit where I wanted to. Drinks came very quickly and the drinks kept coming never had to wait. Food was hot and absolutely wonderful. Ricky seem to be great at what he does. 5 stars for him. Service Dine in Meal type Brunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes The Everything
Wow. I don’t even know what to say. Terrible service. Two of us dining and we waited 45 minutes just to get our first drink refill!!! Server walked past us several times and avoided us. We ultimately got our first refills from a kitchen help from the back after bringing us our food. The food was not good but was edible. When we did not tip due to this poor service the waitress who only helped us twice rudely said “thanks” sarcastically. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Sherry Suess
Source: google
10
A month ago
Manager only one working. She kept her cool and a smile on her face. Got our food in timely manner. We helped her bus tables. I was a server for 40 years. She did an outstanding job! Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Top Sirloin Steak & Eggs
My server was a young lady name Janika. She had the best customer service I have encountered in a long time. My day was a little ruff & she made it all better. She had my coffee in hand & ready to serve me with all she had. Her smile just made me feel better for the day. Service Dine in Meal type Brunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
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Racemegreg C
Source: google
10
2 weeks ago
Audrey and Janika were Great. The new Kitchen staff (Sam and crew) was excellent. The manager (Ricky) was kind and Polite. We would definitely recommend this restaurant. Thank you and we will see you soon. Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sausage
Great food and awesome service! Ask for Allison as your waitress! She'll take care of all your needs and your coffee cup is never empty! Service Dine in Food: 5 Service: 5 Atmosphere: 5
I waited at the Hostess stand for over 10 minutes without one person acknowledging my presence. The Manger walked by a couple of times to pick things up from the stand but didn't acknowledge my presence (there were other guests that were ignored as well). The restaurant wasn't even half full. When a waitress finally came over after I made a comment, she was extremely rude. We left the restaurant and went where we were treated respectfully. There are not many breakfast restaurants in Dubuque but I know I will never go back to be treated so poorly. Service: 1 Atmosphere: 1
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