Pearl's Pie In The Sky Restaurant in Gatlinburg

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Reviews
#125 From 154 in Gatlinburg
5.2
24 Review
Ambience
5.2/10
Food
5.2/10
Interior
5.2/10
Prices
5.2/10
Service
5.2/10
More details
Price & Cuisine
$ American
Establishment type
Restaurant
About
At this confectionary restaurant, order nicely cooked pies. Do not leave without enjoying good chocolate ice cream, cobbler and chocolate custard. Great chocolate frappe, coffee or milkshakes are among the best drinks to degust. The well-trained staff welcomes guests all year round. If you want to enjoy spectacular service, you should go to Pearls Pie in the Sky. Most people have noticed that the dishes are offered for low prices.
Reviews
24 reviews
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Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
Delicious ice cream with amazing views? Why yes, thank you. Tried the blackberry cobbler ice cream and the mint chocolate chip with gummy bears for my daughter. My only suggestion would be a kid-sized portion.
Yummy to our tummy. They have seating area on the side. It's blue bell plus praline and a brownie. My husband got a sherbet flavor. Nice way to cool down after sky Bridge.
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Jerica LB
Source: google
10
9 months ago
Our daughter has a peanut allergy and we’ve been told at every other ice cream shop that nothing was safe for her due to cross-contamination. The lady at Pearl’s said “Absolutely not true!” She broke out a brand new bag of cones, opened and sanitized a new scoop, scraped the top layer off the flavor of her choice, and served us with a smile and compassion the entire time. It took her an extra 5 minutes but meant the world to us! Not to mention the ice cream was delicious!!!
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Lynn Garcia
Source: google
10
2 years ago
The most delicious cup of latte I have ever tasted in the States!. Pronounced taste of coffee. The foam is just so tasty and perfect!. Cozy store, very fast service.Polite employees and super clean! Definitely will be back when I visit Gatlinburg again 🥰
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Alexa Nikova
Source: google
2
6 months ago
Very rude people working there! Especially the lady in charge , so rude, using such a language…. The ladies that are selling ice cream overcharged us , and instead of fixing their mistake , they grabbed the ice cream from our child hand. I called for a supervisor, and then this nightmare Ladd came from the inside and started to yell ! Awful people working there , we heard the ice cream is good but I guess the owner doesn’t know that he/she is losing ton of money from people hating going there! After us another couple with three children were overcharged also, they were shocked of the service provided. This is the impression that these people leave in tourists. Not a great future for this place if they don’t change their stuff. We were “treated like this “on May 31st in the evening.
Absolutely rude ladies working and a place with pie in its name you would think they would sell pie Stay away boycott them at all cost absolute GARBAGE Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
The service here is amazing. My daughter just got diagnosed with a bunch of allergies, so the gentleman serving us brought out a book of allergen information helped us find one she can have, and then scooped off the top layer of icecream and used new spoons to ensure it was as safe as possible for my little girl. Icecream is okay, but the service was impeccable
All the ladies there are either used to being rude without anyone saying anything to them or just plain racists (except for the younger lady at the cash register) . Not one of them said hello when anyone got inside or even smiled at you. They're all older ladies and probably are tired of life already but if they lack skills in customer service then maybe they should work some where else where there's no people interaction involved. One of them TOLD my husband to move because he was in her way to help someone else in a rude manner, not even saying please or excuse me. First, he was not even blocking or the guy being helped wouldn't had been able to pass, he was already standing in front of the display fridge 🙄. Second, my husband did ignore her because of her rude way of saying not asking, to move. Not coming here again unless employees are trained better or changed to new ones.
Very inefficient. Had one person taking orders for “other than coffee or something hot” and only taking orders for ice cream or milkshake. There were two registers and only one being utilized. Jeannie Was the one at the register and would not let the other person help with hot drinks because she would get “messed up” with orders. Waited in line to pay for a milkshake for 45 minutes when it could’ve been split up for less time if the other person were taking all orders and or helping to collect money. Could get so many more people through if efficient. Very poorly ran.
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