McDonald's Restaurant,Fast food in Winston-Salem

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Reviews
#490 From 804 in Winston-Salem
5.2
10 Review
Ambience
5.2/10
Food
5.2/10
Interior
5.2/10
Prices
5.2/10
Service
5.2/10
More details
Price & Cuisine
$$$ Fast Food, American
Establishment type
Restaurant, Fast food
About
Many people visit this fast food to taste perfectly cooked monkfish, burgers and chicken sandwiches. Most reviewers have noticed that biscuits here are tasty. A lot of visitors order great tea. Energetic employees meet you at McDonald's all year round. Enjoyable service is something that visitors note in their comments. The homey atmosphere meets you at this place. But this spot hasn't got a high rating from Google users.
Reviews
10 reviews
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The only reason I went inside McDonald's was because I couldn't get to my favorites, and it's not so much as McDonald's food is terrible actually the fries fresh out of the grease is my only favorite, the young people who fix your food order is the reason I only trust the fries remember coming straight up out of hot grease. I am old school they were the best cooks many are dead and gone now so the old school cooking techniques is only know by a few of the younger generation. I was inside a friend's home she wanted to cook me a meal, she asked me how long do you boil water before you cook it. I got afraid of her culinary skills and said take care see you later. Food: 2 Service: 5
The food was ready fairly quick and the valley was really sweet...I normally don't eat fast food but I enjoyed my big Mac combo today. Also hash no problems redeeming my mobile coupon. Service Dine in Meal type Dinner Price per person $20–30 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes Burger King Chicken Nuggets
This location has ample parking, the double cheeseburger and fish sandwich were hot and delicious, the fries were lukewarm but the sweet tea was amazing! I highly recommend this McDonald's! 👍 Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
There is no consistency with management. Only one manager does her job and is constantly apologizing daily for staff issues. My last five on line or app orders were wrong. When I came into the restaurant to address it, the staff always behaved as if I were bothering them or it’s my fault. I drive all the way to the McDonalds in Rural Hall or Reynolda Rd. where the staff is ⭐️⭐️⭐️⭐️⭐️ and my food is never wrong. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Slow taking your order, one line always moves faster than the other, 4 cars place their order before the other lane moves. Also at times it could take you 15min to place and get your order with only a couple cars ahead of you. Meal type Breakfast Price per person $1–10 Food: 4 Service: 2 Atmosphere: 3
avatar
Jason Vega
Source: google
2
2 months ago
I went around 11:15am & placed a simple order the drive-thru of a Bacon Quarter Pounder without oinions, Dr. Pepper no ice, & 2 cheeseburgers no onions. The lady at the 1st window was courteous. At the 2nd window the young lady handed us the drink which was mostly ice, they told us to pull up to the line since they had to make the quarter pounder. We waited about 15 minutes until I saw another young lady take an order to another car that came after us. I informed her about my order & she just nodded. After another 5 minutes I went inside & saw the same young lady just sitting against the counter talking. When she noticed me she went over near the drive thru window. After waiting inside another 5 minutes without anyone acknowledging the fact that there was a customer at the register the same girl peaks around a small corner, sees me, then walks out & gives me my order. When I got home my quarter pounder was full of onions as were the cheeseburgers. I have an onion allergy so I couldn't even eat my food. I use to like this McDonald's, but if they kee hiring irresponsible young kids then they'll end up losing A LOT of business. I hope a manager reaches out to me since nobody there knows how to pick up a phone. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Pretty stellar McDonald's location with all the new modern design and decor. They have both in person and kiosk ordering stations, a great app, rewards program, and the lowest prices to feed one person or a family. Reducing a star for the inconsistent customer service and occasionally quality. I love the great kids meals with toys. Great chicken 🐔 nuggets, 🍟 fries, burgers 🍔, and 🥗 salads. They also have great breakfast biscuits, 🥞 hotcakes and sausage, and eggs. Love the double drive through and ♿ handicap accessible parking, 🚻 restrooms and seating.
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Scott Branon
Source: google
2
3 months ago
The drive-thru clerk needs a refresher in customer service. Never done at all, handed me the drinks, handed me the bags and then just stood there. No hello. No thank you. Nothing. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1
Pulled in to a wrapped around drive thru so we decided to go in. Big mistake. Not one person working the register, had to order at a kiosk. No receipt provided. Waited 7 mins til I could even get someone’s attention to come to the register. The manager expected me to remember the total. After waiting TWENTY mins for our $30 order - literally 4 fries, 4 mcchickens, a Big Mac and 2 cheeseburgers come to find out the buns were burnt. Sign said short staffed but I saw 5 people running the drive thru window and ONE of them could have been at the register instead of staring at a screen grabbing happy meal toys. Just horrible. Must be a bad neighborhood.
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Will Staley
Source: google
6
5 months ago
This place was clean and timely. However they are underfilling the ice cream Sundays. I asked the mgr and he said it was normal. A lady that was in line jumped in the conversation and refuted his "normal" statement and said she was a retired mgr from McDonald's in another state and that it must be filled properly and sufficiently. I Google the underfilling experience and it's a normal thing that people are complaining about it and so it is a "Normal" violation.😭 Service Dine in Meal type Other Price per person $10–20 Food: 2 Service: 2 Atmosphere: 5
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