McDonald's Restaurant,Fast food in Winston-Salem

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Reviews
#437 From 804 in Winston-Salem
6.5
321 Review
Ambience
6.5/10
Food
6.5/10
Interior
6.5/10
Prices
6.5/10
Service
6.5/10
More details
Price & Cuisine
$$$ Fast Food
Establishment type
Restaurant, Fast food
About
Have nicely cooked sandwiches at this fast food when you happen to be near it. In accordance with the reviewers' opinions, waiters serve good iced coffee. Clients don't like ice cream at McDonald's. This place is well known for its great service and friendly staff, that is always ready to help you. You will definitely appreciate the exotic atmosphere and cute decor. But a number of people who use Google didn't give this spot a high rating.
Reviews
321 reviews
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This may be the SLOWEST McDonald's in the country. There never seems to be any urgency and the employees have either not been trained to do their job efficiently or some of them just don't care. The food is often not what you ordered. The restaurant as a whole is pretty clean and sometimes you will have a good experience, but probably 7 out of 10 times you will not. If things change for the better I will update this review. Service Take out Meal type Breakfast Price per person $1–10 Food: 2 Service: 1 Atmosphere: 3
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Jeff Kyles
Source: google
2
5 months ago
Definitely one of the worst McDonalds in the area. A typical drive thru visit consisits of sitting and waiting, odering your food, waiting, paying the person at the window who only says pull forward, waiting more and finally receiving your greasy bag of stuff you didn't order. There's no way any 5 star rating posted in the past 12 months is an actual customer. Employees take a look at the pic I posted and see if you can guess what's missing from both the Quarter Pounder with Cheese I bought....If you're having trouble figuring it out, a little FYI, the main ingredient is written on the box. C H E E S E. Service Take out Meal type Other Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
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La Tortuga
Source: google
6
A month ago
First off the place needed to be clean dirt on the floor some of the tables were dirty. Super slow service there was three people in the lobby waiting for their food I ordered on the kiosk yeah these guys need to step up their game when I got my McChicken it was cold or edible warm didn't bother to complain so it would have took another hour to get it Service Dine in Meal type Lunch Price per person $1–10 Food: 4 Service: 3 Atmosphere: 3
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Kim B
Source: google
2
5 months ago
The drinks/coffees are always wrong. Do not know difference between iced drinks and hot lattes 90% of the time. Worst attitudes when taking orders or trying to rectify issues. Some more senior staff and managers are very accommodating but overall the experience is often a waste of money and very disappointing. The owner/operator needs to implement staffing changes or take more interest in customer satisfaction, especially given new competition is soon coming across the street. Makes me sad because for years this had been a good store to visit. Meal type Breakfast Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
This was just terrible, the worker are not good enough to work at McDonald’s they are a bit old and wore out to be working at this foundation. The fries were cold and dry almost broke my teeth eating this and the and the kiosks was even worse no receipt I wanted a receipt but the worker could not function at all this was the worse experience I had ever had and above all they need training on how to know things Service Dine in Meal type Other Food: 1 Service: 1 Atmosphere: 1
Worst McDonald’s ever. Crew put the order in wrong so I didn’t get what I asked for. Screen doesn’t work so you can’t see your order in the drive thru. The one thing I thought they would get right, an unsweetened tea was wrong. They gave me sweetened. I genuinely wish this location would just close. Management doesn’t respond when you have a complaint. Whole place just stinks. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Bree Welch
Source: google
2
3 months ago
the service here is TERRIBLE !!!!!!!!! my best friend has practically FINISHED her meal IN FRONT OF ME..and i have yet to be called. We ordered simultaneously..so this should not be the case. These two delinquent boys just walked in and got their food almost immediately, when I have been here for AGES !!!!! some ppl have a curfew ???? 😡😡😡😡😡 Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Jacob Smith
Source: google
10
A month ago
This was one of the best McDonald's I've ever ate at. Everything from the employees, the food, and the cleanliness of the lobby exceeded my expectations. Food: 5 Service: 5 Atmosphere: 5
It's mcdonalds food is usually thrown in the bag and just about %70 of the time there a problem with order. Going inside the staff ignore you and never know what's going on with anything Togo orders take 10-15 minutes to wait on but this has been my experience with majority of mcdonalds in the area,and some are worse than this. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
This is the absolute worst location ever! Do yourself a favor and go somewhere else!!!!! They always mess up my order every time to the point I drive 20 mins out of my way before I even think about ordering from there. This is what is a med fry! Then they didn’t put salt! I had to send my order back 2 times ! I will continue to go out my way because this is not worth it . The white woman manger is the worst . The employees are rude to the male manager and it shows . This is a problem and needs to be addressed .
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