McDonald's Restaurant,Fast food in Dubuque

Owner not registered
Reviews
#168 From 247 in Dubuque
5.6
554 Review
Ambience
5.6/10
Food
5.6/10
Interior
5.6/10
Prices
5.6/10
Service
5.6/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
At this fast food, visitors can order tasty ice cream and perfectly cooked muffins. In accordance with the reviewers' opinions, frappes are good. Clients don't like cheeseburgers at McDonald's. This place is famous for its great service and friendly staff, that is always ready to help you. The comfortable atmosphere will be exactly just what you need after a long working week. But google users haven't given this spot a high rating.
Reviews
554 reviews
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Doug Powell
Source: google
8
A month ago
Everything was good. Food, service all of it. However, I was the last one in the restaurant. 8:15pm. They locked the doors while I was eating inside the restaurant. 3 cars pulled into the parking lot. Wanting to come inside but couldn't because they locked the doors. One vehicle was a van with at least 10 people. I think they did go through the drive thru. It just seems like restaurant's, McDonald's especially! Likes to close the dinning room before the posted hour. They seemed to be more concerned about getting the dining room cleaned than taking care of the customers. You have posted hours? Honor them! People are getting tired of this! Not everyone likes to eat in their car! Service Dine in Meal type Dinner Price per person $1–10 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes French Fries
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Michael
Source: google
2
7 months ago
Never gets my order right. I tried using the app thinking maybe it was a language barrier at the box getting my order messed up but no luck. Even when I used mobile last two times both were messed up. Apparently ‘no onions’ means slather on tons of diced onions on every burger. In fact go ahead and stuff them in the middle of a couple pieces of cheese so the customers can’t scrape them off either. At this point it’s malicious. The foods not cheaper than Hardee’s anymore either. There are other options in the area that don’t mess up every order. Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 3
Went through drive through. While placing my order someone was clearing out another order. I included hotcakes on my order. Couldn’t see that it wasn’t on my order because the screen was still being cleared from something else. Paid at the first window. Got to the second window and received the order minus the hotcakes. When I asked for the hotcakes I got told it wasn’t on the receipt so “not hotcakes”. When I tried to say it was a part of the order the employee pointed at receipt again. Meal type Breakfast Price per person $1–10 Service: 1
Don’t bother ordering from here. I ordered here and they not only charged me for my order and then forgot items but when I called to request a refund they declined my call TWICE. In person is even worse. You’re ignored blatantly. They will make eye contact with you and still walk right past you. Only order from here if you don’t care about your order or don’t care about throwing money away. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Neil Cyran
Source: google
10
A week ago
Spoke with the nicest middle aged lady. Customer service doesn't exist like it used to. This lady was so nice and helpful. Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
If I could put a half star I would, I am about 5 months pregnant and got served undercooked raw chicken. This is supposed to be a fast food chain but clearly that point has been missed when I’ve sat in drive through barley busy and had to wait nearly 15 minutes for just two drinks. By far the worst McDonald’s in Dubuque! Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 1
I was at the Dubuque McDonald's and there was only two cars ahead of me . Took close to 10 minutes to get my order taken. Seems like more often these days that even though they have two lanes for take out it is still a long process. I seriously think there is only one way to reduce wait time....cut the menu to fewer items for take out such as just hamburgers, cheeseburgers, Big Mac, Fish and McChicken sandwiches. For drinks, coffee (not lattes) soda, shakes and milk or orange juice. Just fries and pies. If people want other sandwiches have them go inside. Want lattes, go inside, want salads and happy meals, go inside. Let's return drive thru to fast food lanes. In and out within three minutes. Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 3 Atmosphere: 3
Workers were slow and didn't seem to understand us. They were more focused on blaring their Mexican music in the back instead of getting me my drink which took over 20 minutes. Food: 3 Service: 1 Atmosphere: 3
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Jim Walston
Source: google
2
6 months ago
They blare Mexican music, hardly anyone there speaks English, no one is at the registers, and the food is often undercooked. I'll often find they forget something I ordered. Since they all stay back in the kitchen instead of having someone at the front, I end up having to holler over their music to get any help. Often they say they don't speak English, so I'm left pointing at my receipt at the item missing. Don't go here. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1
I've noticed a change in McDonald's. Seems like the quality of everything has kind of gone down. That's unfortunate because I think McDonald's offers a great value for people. Though in the recent times their prices have skyrocketed. You take a large Coke for a dollar and then you charge 29 cents more for it, that's a 29% increase instantly. They may think it's just 29 cents but when you look at the whole schema thing if everything went up 29% all at once then everybody would be screwed over. McDonald's is screwing over people and giving lesser quality. The fries are cold. The sandwiches are salty. The service is slow and not friendly. In general they need to really up their game again. I know there are large corporation and individual franchisees do what they want sometimes. But if they would instruct them and follow their own stringent rules
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