McDonald's Restaurant,Fast food in Dubuque

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Reviews
#166 From 247 in Dubuque
5.8
446 Review
Ambience
5.8/10
Food
5.8/10
Interior
5.8/10
Prices
5.8/10
Service
5.8/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
A number of guests mark that you can have great tea at this fast food. Clients don't highly appreciate chicken sandwiches and ice cream at McDonald's. This place is well known for its great service and friendly staff, that is always ready to help you. It's an opportunity for you to enjoy the peaceful atmosphere. But many visitors who use Google didn't give this spot a high rating.
Reviews
446 reviews
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I switched the Mc Donald’s on Holiday Drive because the one on JFK in Dubuque is horrible. The Holiday drive Mc Donald’s use to be very good and was always correct with your order and the food was always hot and fresh. I am not sure what has changed but the service and food is really bad. When dining in I always have to take my fries back because they are always cold and The buns on the burgers are not fresh. The employees don’t understand what you are trying to tell them. I went through the drive-through just today and placed an order. Of course, when I got home, the receipt and the little ticket on the burger box were correct but the burger was totally wrong. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 2 Atmosphere: 4
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Anna Beeh
Source: google
2
2 months ago
Drive through experience. Attempted to place our order, the person inside ignored us. A car that pulled up minutes after us was waited on first. We spoke to the manager about this and he didn't care. That was the second negative experience at that same location on the same day. DO NOT GO THERE. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3
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Carol Keller
Source: google
8
4 months ago
Did not like that I had to wait several minutes (at least 10) for a person to come to the counter to take my order. I had a small order & I wanted to pay cash. I believe that apps & electronic kiosks have ruined the concept of "customer service" in this day & age. Service Dine in Meal type Lunch Price per person $1–10 Food: 4 Service: 2 Atmosphere: 4
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Hannah Reed
Source: google
8
5 months ago
They're very quick with their drive thru, very polite, I have not had a single order messed up yet. I prefer this location out of all the locations in Dubuque. Definitely the best location here! Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes Mcdouble
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Kelly K.
Source: google
6
5 months ago
I only eat the fish sandwiches because for some reason I like them. Also, the mango pineapple smoothies are awesome. Everything else gives me terrible diarrhea, ESPECIALLY their shakes! I could have a colonosopy after one of those! Meal type Lunch Price per person $10–20 Food: 3 Service: 3 Atmosphere: 4
I've been staying At the hotel next door an average experience I've had with this place. Has been I complete beep up the customer service? Horrible food horrible the back of the close early when there's people clearly at the door for. In line in their vehicles for the drive through. They don't care, they clear your phone. Call when you try to call them and ask them. Why they mess up everywhere next train mode? I wouldn't recommend anybody go there. And there's be shut down and sued. And everybody who bought food from there to see if they're going back. Any other b millions of dollars to everyone they ever served because they absolutely suck deserve. Please shut down, McDonald's, what happened. You last aug, dignity, respect, customer service, and history. Professionalism that comes to business. Black, everything just shut down. Save the world and do us a favor and quit. Service Dine in Meal type Brunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
Bad. They never give the right order. Missing a number 1 and 10 piece nuggets. This is not the first time this has happened. This is a continuous occurrence. Something needs to happen to this location. it's getting annoying already. Service Take out Meal type Lunch Price per person $50–100 Food: 4 Service: 1 Atmosphere: 3
I ordered a plain hamburger, a double cheeseburger, a big mac and a small fry in the drive through. I got home and found a plain double hamburger, a big Mac with no sauce and a small fry with no salt. I went back and told them they forgot some of the things I ordered and they wanted to dispute the recipt, which showed the wrong order. They said I got what I paid for. So I said fine! Give me a plain hamburger and a double cheese burger! And I paid again the second time around. I got home and had not a plain hamburger, but a cheese burger and a double cheese burger. Might have lost a customer. We'll see. They all had accents, looked like foreigners, seemed to be horsing around. Loud distracted giggling
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Fruit Loops
Source: google
4
3 months ago
All of them in Dubuque, are gross they just don’t care! Food is either under cook or over cooked and old! There mangers hate there job it seems, and the way they treat people is a sad representation of what customers service has became! Food: 1 Service: 2 Atmosphere: 1
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Atisha Vance
Source: google
6
3 months ago
A white manager and the rest were non English speaking women too busy having fun chatting than paying attention. Apparently an immigration depot. Food: 3 Service: 3 Atmosphere: 3
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