McDonald's Restaurant,Fast food in Lee's Summit

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Reviews
#203 From 235 in Lee's Summit
4.4
10 Review
Ambience
4.4/10
Food
4.4/10
Interior
4.4/10
Prices
4.4/10
Service
4.4/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
At this fast food, try good biscuits. Great ice tea or delicious lemonade will make your meal even more delicious and you'll surely come back. Clients don't highly appreciate sausage & eggs at McDonald's. This place is well known for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are attractive. It's an opportunity for you to enjoy the charming atmosphere. But this spot has been rated below average by Google.
Reviews
10 reviews
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I usually don’t like eating breakfast but I work north of Lee’sSummit and even though this MCD is a little out of my way when I eat breakfast and an occasional lunch it’s here. I drive by 5 other MCD’s and go out of my way to eat here. As you see I give it 5 stars and should, if I could, give it a plus I would. Clean restrooms, dinning room, drink bar is always clean and when something breaks here the repair guys shows up and to get it fixed. Staff builds customer relationships. They always seem to remember my usual order. Friendly conversations between staff and customers as well as staff and staff is the norm here. The managers and kitchen staff are always on top of things. I see little or no drive thru customers having to come in because of drive thru errors. There seems to be a great respectful chain of command that even the guys snap to when directed. A great place to have breakfast, lunch, and dinner. Quick dinning room service. Most MCD’s and other fast food chains except Whataburger seem to see the dinning room customer as an inconvenience. Not here. The at least 5 MCD’s I drive by Raymore, Belton, Grandview, KC, and other MCD’s in Lee’s Summit … well they just need to close their doors. Maybe they can reopen as MCD’s diversification coffee café that MCD is expanding into. See you in the dinning room. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Friendly staff, quick service. Unfortunately there was hair in my fries, on the piece I happened to put in my mouth. And it was a black hair (I have blonde) so I know it wasn’t mine. Even if your hair is braided, or has cornrows, if can still fall out just fyi….. This isn’t the first time this has happened to me at McDonald’s. I wish people serving food would wear hairnets and gloves, but I don’t think they do that anymore. Even last week I watched a guy serving my hot cocoa at McDonald’s put whip cream on it with his bare hands touching the tip of the whip cream dispenser. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 4 Atmosphere: 4
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Terri Pigue
Source: google
2
A month ago
This morning I ordered two pancakes (not two orders—just two pancakes), two orders of bacon and a cup of coffee, for which I paid $16 at the drive through. When I got home, I had two orders of pancakes (with three pancakes in each order), one order of bacon and one cup of coffee. Not only was I overcharged for what I ordered, I did not receive what I ordered. Be sure to check your order before you leave the pickup window. Service Take out Meal type Breakfast Price per person $10–20 Food: 4 Service: 1
I do curbside with the app. Always useful and a money saver. However the last couple times I've had to walk in and get my food. Once even pour my own drinks. 10 minutes plus the last 2 times. Food: 4 Service: 2 Atmosphere: 3
I only come to this McDonald’s because I live close to it but after my last few visits, I’m done. There is absolutely NO CUSTOMER SERVICE inside, they’ll stare around and acknowledge you’re there but then won’t take your order. And so I decided I’d go through drive-thru since that seems to be the ONLY priority and this is what I get 😒 Looks like there was meat there but last minute I guess they decided to take it off… Service Take out Meal type Dinner Price per person $1–10
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T
Source: google
2
2 months ago
I find myself needing to reduce my previous rating (which was a 4-star) to a 1. Ever since posting that, this place has been consistently rude and extremely inconsistent with their food. I will give credit to the morning crew as their food seems to be better-ish than the evening crew and their customer service is better as well. The night crew is abysmal. They are extremely slow, the food is always disgusting and they are outright hostile to customers and door-dashers that go inside. One screamed "I don't need you to tell me how to do my f'ing job" to a customer last week while I was in there because she had been waiting almost AN HOUR on a coffee and asked what was going on. I was appalled. Not a single manager stepped in. It was wild. Two days ago I got a 20pc Nugget and two medium fries, and when I got home there was FIVE french fries in the second medium, and all of the food was stale and cold. This is not an abnormal experience at this location. They frequently either forget food or give you way too little - and never count on it being fresh. Ever. There is one employee there named Tony (I believe) and he is always super nice to everyone 100% of the time. There is not a single other employee in that store that deserves their job. They are all miserable, mean people that seem to hate customers and hate fresh food even more. Food: 1 Service: 1 Atmosphere: 1
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Trae Reeves
Source: google
4
3 months ago
Bot took our order at drive-thru. Took a few minutes to get the order correct because the damn thing wouldn't shut up long enough for me to speak. Paid at first window. Got our drinks at second window then got told to pull into parking slot #1 and our food would be brought out. Waited 20 minutes then finally someone came out and asked for mine and the guy parked next to us receipts. Clearly they forgot about our orders. We Waited another 15 minutes for our food before it was finally brought out. Our order was a mcdouble, bigmac meal and a filet o fish meal. 35 freaking minutes for just that. The guy that pulled into slot two moments after we pulled into slot 1 was by himself and just had one meal. Ridiculous. Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 2 Atmosphere: 2
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Stephen Box
Source: google
4
3 months ago
Burnt Burgers! I can't stand it! The last 3 visits! All Burgers Burnt Black on one side! Hard Nuggets! Floppy Fries! The Thrill Is Gone! The kids are starting to ask for alternative foods.. They used to SCREAM.. Mcdonald's! Now we shrug and make a face with anticipation of who gets to call and try to get it replaced.. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 5 Atmosphere: 4
Bada-da-da-dah... Friendly smiling faces and the Christmas decorations added more cheer to my experience Service Dine in Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Pam W.
Source: google
2
5 months ago
They are just not the same anymore. Not the McDonald's of my youth. Food just doesn't have that same flavor, especially the filet of fish. Small and almost tasteless. If you need something quick to take edge off, just get the cheapest thing you can. They really need to put more on the dollar menu because that's all it's worth. $5 sandwiches and happy meals are ridiculous. Bring back those mighty chicken wings. Those were great!! Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 4
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