Marco's Pizza Takeaway,Pizzeria in Winston-Salem

Name: Marco's Pizza
Address: 2215 Old Salisbury Rd, Winston-Salem, United States
Telephone: 13367719999
Rating: 4.1

Owner not registered

Marco's Pizza

Reviews

#302 From 804 in Winston-Salem

8.2

375 Review

Ambience

8.2/10

Food

8.2/10

Interior

8.2/10

Prices

8.2/10

Service

8.2/10

More details

Price & Cuisine

$$$ Pizza

Establishment type

Takeaway, Pizzeria

Features

Takeout

Wheelchair Accessible

Information

2215 Old Salisbury Rd, Winston-Salem, United States

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About

Don't forget to enjoy good Pepperoni, mushrooms and pepperoni pizza at this pizzeria. Food delivery is a big plus of Marco's Pizza. A number of reviewers find the staff appealing. People say that the service is enjoyable here. Also, clients recommend this place because of fair prices. The nice atmosphere will be really just what you need after a long working week. Google users assigned the score of 4.3 to this spot.

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jim co

Source:

2 weeks ago

Ordered a small garden pizza, added extra sauce, ground beef, jalapeños. Carry out. Pizza was ready on time as promised. The guy working, I didn't catch his name but very friendly and great service. Got back to the office and opened the box, the pizza looked awesome and tasted great. The only thing it didn't seem to have double sauce. Not a deal breaker for me. I believe I've found my new pizza go to place. Highly recommended! Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Jahbari Best

A month ago

We had a blonde strand of hair in our crust. When we called back simply to notify them the service was nonexistent “Well man, I just don’t know what to say.” Love Marcos and was a loyalty member, but after this service we’ll be going elsewhere. Service Delivery Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Recommended dishes Cheesy Bread

Jay- Feb

Honestly this is the worst location in town. They need to hire more drivers or just stop allowing deliveries on nights they are short. I placed an order and, 45 minutes later after it not showing up, I called to see where my order was. I live less than a mile from the store. I was told that my order was still there and that there was only one driver and they would be there to pick it up once they were back from their current set of deliveries. So I waited and entire 30 more minutes and called back and guess what, MY ORDER WAS STILL THERE!! I just told them to leave it there and I would come get it myself. Hire some help, and do better. Meal type Dinner Price per person $1–10 Food: 4 Service: 2 Atmosphere: 1 Recommended dishes Pizza Bowls

Mz Tweety

4 months ago

New to the area & scheduled a pickup order. Scheduling was quick & easy. For order updates, it would be great to have texts instead of emails. The pizza tasted great, However, I did have a small issue with the boneless wings. It would've been great if they had been tossed in the garlic parm sauce. I shouldn't have to scrape at the foil trying to sauce my chicken in barely any sauce. Other than that the experience was great & I'll return. Customer service was good also. Service Take out Meal type Dinner Price per person $20–30 Food: 4 Service: 5 Atmosphere: 5

Alex Krueger

Was very upset about the pizza I received. Have never had a pizza cut this way, one half was completely crust, one half had so many toppings it fell apart when it was picked up. I probably won't order again. I didn't want to mess up the rating and couldn't message privately. Normally very delicious. Service Delivery Meal type Dinner Food: 5 Service: 5 Atmosphere: 5

B rob

7 months ago

Absolutely HORRIBLE service. Spoke to Chris who has absolutely no common sense or customer service skills whatsoever. Sounds high as a kite and should even have a job there. Received an 80 dollar order and not one of the pizzas was cut! Called the store to speak to chris and was hung up on. Called back 3 times to be put on hold and part of the time the phone wasnt even on hold so i got to hear all of the staff laughing about the situation We will never order there again. I will NEVER ever give another dollar to this place. Price per person $50–100 Food: 1 Service: 1 Atmosphere: 1

Kayla Roach

3 months ago

We ordered our pizza at 6:23 at 7:45 I called the restaurant due to still waiting on my order. The person on the phone was kind apologized for the inconvenience said there was only one driver. Understandable that it is taking time. Finally at 7:58 my order arrives and it is missing items and cold. I call again ask for the manager explain the situation and after a long pause she says well I can put in your order again but I have one drive it will take 2 hours to get it. She was very rude with her tone and acted as though I was the problem. This is the second time ordering and both times have been bad. They need to get their business together. Meal type Dinner Food: 4 Service: 1

VONNIE “Vonnie Bluu” Roberson

I thought about calling in, but it seems the Manager was on duty and he was well aware what was going on. I came in with my son to order. We were ordering for our family that came in from out of State, so we definitely had to make sure we had it right for those that were ordering, so we had to make a call back to the house. No one was in line it was not busy, so when the guy asked if my son was ready to order it seems as there was a problem because he or I was not ready. I noticed the attitude change, the stares, the frustration, and the hand Gestures 🫤 😤 towards my son (not so much me) , so Me being a mom I didn't address it, because I didn't want any problems. My point of making this post is, you NEVER know who walks in your establishment nor what they do and when you show signs of being irritated in a CUSTOMER SERVICE JOB, Then maybe you need to Check ✔️ yourself when dealing with Customers or Find a fitting job for you that you don'thave to deal with the public. The way you handled it was Not okay. This situation could have turned out bad, but I said nothing and still was polite and we left, don't worry I do not Plan on bringing my money or family back to this establishment since we seemed to frustrate you all. Thank You and God Bless!! Service Take out Meal type Dinner Price per person $30–50 Food: 2 Service: 1 Atmosphere: 1

Crystal M

Ordered from here late on a Saturday. Order never showed up. Called the store only to be told there were no delivery drivers so they “gave it to a Doordasher” when we ordered through the website. Doordasher either had him/herself a great meal or delivered to the wrong home. Store says sorry nothing we can do when they are completely at fault for not alerting us there were no delivery drivers. Quick call would have allowed us to either cancel the order or go pick it up. Needless to say we are out of our money because neither DoorDash or Marco’s will refund our money. Marco’s I would think you would have tried to make things work/right but even the manager had an attitude. Sad the days of good, appropriate customer service are gone. Will not order from here anymore. Only Pizza Hut, Hingry Howie’s or Papa John’s for us! Food: 1 Service: 1 Atmosphere: 1

Tashana Cobb

8 months ago

I use to love this pizza however I the last year and a half the service has been TERRIBLE! I have made multiple complaints as usually they forget my garlic butter sauce that I paid for was forgotten or other things. So today, I tried them again and I asked for triple sauce (which is usually like dbl on a thin crust) and extra cheese and I received a VERY dry (barely any sauce) pizza with regular cheese pizza (again I paid for dbl cheese). I called and spoke with what I assume was they manager and was told that he reversed my transaction however I was also being placed on a do not deliver list. I told him all I wanted was my pizza redelivered the way their menu allowed me to alter my pizza and they could have the incorrect pizza back. He said no and I advised him that it was not fair to me to be penalized for their employees consistently NOT making my pizzas/orders in the manner that their online website allows me to customize my pizza. I am NOT asking for something they do not offer yet I am being placed on the naughty list because I keep being charged for what I am not receiving. He eventually told me Papa Johnson is down the road. So THEY will get my business for now on!!! Service Delivery Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1