Marco's Pizza Takeaway,Pizzeria in Sioux Falls

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Reviews
#287 From 500 in Sioux Falls
8.1
169 Review
Ambience
8.1/10
Food
8.1/10
Interior
8.1/10
Prices
8.1/10
Service
8.1/10
More details
Price & Cuisine
$$$ Pizza, Salads
Establishment type
Takeaway, Pizzeria
About
Eating good Pepperoni and tasty sandwiches is a pleasant experience here. Take your chance to taste delicious beer. This pizzeria with takeaway dishes is suitable for those clients who like to have dinner on the go. The atmosphere of hospitality of Marco's Pizza highly depends on the staff, that is patient here. Cool service is something that guests highlight in their comments. Based on the guests' opinions, medium prices for good food aren't about this place. You will certainly enjoy the charming atmosphere. This spot scored 4.2 in the Google rating system.
Reviews
169 reviews
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I used to love this place, but feel the quality has gone way down. Very friendly staff, and great taste, but I just can't put my $ here anymore. Ordered Lrg Ultimate Magnifico, Med 1 topping with ham, two orders of boneless wings. Pizzas were not cut at all. Ham looked like they tried to cut it, but no. Also, the lack of topping for the ham is a bit ridiculous. There is hardly any put on it. This has happened before. They used to really pay attention to the overall quality, but it doesn't seem like that's really happening anymore, while it's being made, and before the box is closed. I hate to give this review, but it needed to be said. I will be looking for a different place. Maybe I'll try here again, if I hear it's improved. Picture of 'cut' ham is after I cut it with a kitchen knife. Service Delivery Meal type Dinner Price per person $30–50
This is the 2nd time I have had terrible service at this location. First time, I sat around for almost half an hour from the time they said it'd be ready. They messed up the order and had to remake it, without communicating that. Stuff happens. The last time, I sat in the drive up window for over 10 minutes without being greeted. There was a guy designated to check the contents of the boxes waiting for pickup but he made sure to avoid greeting any of those potential order owners at the drive up window. Parked the car, went in for the guy working the counter to stand around for a couple minutes and be surprised someone was standing at the counter. Finally got the pizza and it was pretty good. Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Classic Pepperoni
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Maddie Todd
Source: google
6
A month ago
This review is not intended to bash management, but rather flag a serious process issue to prevent it from happening again. I recently placed a delivery order for a large pepperoni pizza. About 20 minutes later, I received a voicemail from a Pipestone area code. The person stated she was a manager and that she wasn’t supposed to be working that day but the morning shift manager didn’t show up and that there was a guy there who was only half trained, etc, etc. lots of oversharing. Point being, she made clear that my order was not going to show up. She promised to refund me and that was it. I then proceeded to order another pizza from a different pizza place. 2 hours later, this Marco’s pizza shows up. I ended up just giving it to my coworkers. Now obviously, I understand having to pay for a delivered product I ordered. But when I receive a call saying I’m not going to receive it, just give me my money back. I understand growing pains and employee turnover. It just seems like there aren’t processes in place to prevent a poor experience like the one I had. Meal type Lunch Price per person $10–20 Food: 4 Service: 2
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A K
Source: google
10
5 months ago
I ordered delivery and had to call my order in because my address wasn’t pleasing to the system. Honestly, I was annoyed, but not for long. The gentleman who answered the phone was kind, upbeat, patient and overall pleasant to talk to. My pizza (and salad) was delivered on time, and with a smile. Everything was fresh and delicious. I only hope to receive this level of customer care elsewhere, it’s a dime a dozen anymore. Will be back to support good people again soon. Service Delivery Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
The pizza here is DELICIOUS!! We came here out of the blue just saw it passing by. The pizza and cheesy bread is phenomenal. I’ve been ruined from eating pizza anywhere else. The crust is fluffy and crunchy. The portion sizes are large and for a good price! The toppings are all fresh and huge! 💯 recommend The staff are super friendly and they where very patient with my toddler running all over the place.
Usually I have food delivered. They are always on time and accurate with the order. This time however the bread sticks were disappointing. The breadsticks received were only a quantity of 6. when I complained because there were supposed to be 8. They gave me another order and just cut them smaller. They don't look like the picture on the website at all (see photo). The Staff was a little peeved that I was asking for a replacement. They were severely under proofed and did not taste good. They only get 4 stars because they are usually so much better at customer service and food quality. Hoping this was just a fluke. Service Take out Meal type Dinner Price per person $10–20
The pizza is great, they do care about their customers. We had a small issue one night and they took good care is us Food: 5
Always delivers on time and if not, the drivers are incredibly apologetic and nice; almost always arrives before expected too! My favorite pizza. Food: 5 Service: 5 Atmosphere: 5
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B B
Source: google
2
A month ago
Customer service is an absolute joke, takes forever for delivery and if you call and ask where your order is the minimum wage loser answering the phone won’t do his job and find out he’ll just tell you it’s on the way and not check even when it’s been over an hour. GO SOMEWHERE ELSE!!! Service Delivery Meal type Lunch Price per person $20–30 Service: 1
Never disappointed when I come to Marcos. It seems that I am locked in now on the Pepperoni Magnifico can cannot as hard as I try get something else. No better fast service pepperoni in town. And can order in and sit and have a beer while you wait.
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