Last night experience here was very uncomfortable for me & my wife. We felt like we were in a sundown town. The vibe from the young ladies that worked last night, then the young lady that came in afterwards didn't make anything better. I know we all are entitled to bad days but you can't show favoritism towards customers. My wife stood at the counter for quite some time waiting for her ticket to get cashed in while the clerk stood there at another machine chit chatting and congratulating the other customer. The other customer had to bring it to her attention that my wife was standing there, she also did it to me.
We've decided that we will switch our hours of playing there to avoid these 2 clerks. Shane, Shaunie and another gentleman there are absolutely good customer service. I know we're not big jackpot winners there but we do tip out of courtesy. My wife should not have to ask for a clean glass. Idk we thought these ladies were ok but I guess that was just the 1st two encounters definitely don't want my wife upset when she's nothing but nice. Very bad service, made us very uncomfortable as if we should not had been there. We will change the hours that we come to play. We will play during Chantel, or other staff members work hours. If these ladies are there we will play at another time.
Great neighborhood casino friendly staff. Stephanie and American Pacific great place. Morgan is the cutest. The girl on 3rd shift from Massachusetts is awesome too
This place is laid back gambling facility, caters to the locals and tourists of course and it serves food, snacks like chicken fingers and fries etc; serves alcohol beverages and sift drinks!
Maybe its just my luck, but im yet to walk out of this establishment a jackpot winner. Perhaps the machines needs tk be loosened up just a tad bit more. Friendly and Professional staff who tend to the needs of every customer (unlike some places i shall not mention. Cozy and comfortable environment. Relaxing when theres no annoying onlookers behind you.
Just went in to gamble
The older blonde lady behind the counter was rude & unwelcoming
She didn't acknowledge me for 5 mins when I was the only person standing at counter
