Jack in the Box Restaurant,Fast food in Mesa

Name: Jack in the Box
Address: 9147 E Broadway Rd, Mesa, United States
Telephone: 14804718610
Rating: 3.2

Owner not registered

Jack in the Box

Reviews

#909 From 1279 in Mesa

6.4

10 Review

Ambience

6.4/10

Food

6.4/10

Interior

6.4/10

Prices

6.4/10

Service

6.4/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+14804718610

9147 E Broadway Rd, Mesa, United States

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Website Jack in the Box

About

Visitors may have tasty tacos, cheeseburgers and chicken sandwiches at this fast food. Food delivery is a big plus of Jack in the Box. But this place has been rated below average by Google.

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SGT Bananas

Source:

2 months ago

Food was okay until I bit into a peace of hair. One star. People need to start wearing hair nets because that was disgusting. Service Take out Meal type Dinner Price per person $20–30 Food: 1

Ariel Cotton

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8 months ago

Irene fixed it!!!! And comped me a shake for my troubles and apologized too many times for what she didn’t do. Thank you beautiful lady. 5 stars. I also want to say those two young men were doing their best and I’m sorry for snapping at you but I was very frustrated and that’s not an excuse ever. I worked fast food and I already know what was said when that window closed and I don’t blame you. Thank you to the crew at 3 pm on July 5th y’all were all super nice and accommodating. Where’s Joe though? Original: ……. I need a manager to get in contact. Paid for food I couldn’t eat and returned and told no one was on shift to do refunds. I wasn’t about to hold onto a burrito I wasn’t going to eat so I returned it. Ordered at 5:10 this morning. There is no egg, cheese and bacon burrito. Usually when Joe is here it’s easy sailing to just ring me up for such a burrito. I don’t like the ham or the sausage at JIB. Sub out the other meats for the bacon right? Extra charge whatever. I get home and it’s ham and literally one and a half pieces of practical uncooked bacon and ham. I go back and young man can’t do refunds. So I ask to remake it explaining my complaint. It’s subbing not removing. Two strips for every meat removed, I paid for. I get the second burrito and it’s literally two pieces of bacon and half the amount of eggs. Like I’m not trying to be rude or mean but I got up and drove down here. I paid almost $7 for something so trash and what I did not order. I don’t make much money so when my kids and I get a chance to go out yes I expect it to be correct. Spent $21 at Filiberto’s for everything to be completely wrong. I’m a freaking dishwasher making $15 an hour. I am not a Karen I just expect my freaking food to be what I want just as my job expects clean freaking dishes. It’s what the customer paid for and is expecting.

Louis Kerr

Source:

A month ago

Holy hepatitis, well I guess going through drive through prevents you from seeing the “show” maybe I came on an odd night but wow, it won’t let me upload the video of a blue haired woman attempting to to refill the soda dispenser. Slightly entertaining however I may have been drinking what she was attempting to do something with. The door wouldn’t close when she was done. And she tried to close it. A lot. Another guest was there waiting longer than I was, 15-20 min, who walked up to the counter and asked about his order, apparently we ordered the same exact thing. Kinda weird but,eh. And watching some of the people that have handled my money then food then some other stuff. Just curious if they washed there hands after hitting the pipe. And lord I wish they were smoking weed. All I can say is zing zing. I asked the blue haired lady for a refund, they offered me the food and a refund, gonna pass. Hard pass after watching the “show”. All I can say is wow, won’t be eating there for at least a year and before I do I will be going in first. If you wonder why you have bowel issues and eat at fast food with sketchy people making your food. Well here is your sign. Don’t eat here unless it’s during day light and you go inside to to see the “show” before you eat here. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Kyle Hastings

Source:

3 months ago

The food out of this location for some reason is just NOT that good. Tacos are always soggy and all of the other items can be similar, cold, or just not good. Place can use a deep cleaning and staff needs to make sure to pay attention to the dining hall as there were no sodas in 75% of the machine, no straws, no lids, no ice, tables were filthy and floor and bathroom was just something words can't explain. Staff is young and super friendly though Service Take out Meal type Dinner Price per person $1–10 Food: 2 Service: 4 Atmosphere: 2

Refused9150

Source:

A month ago

I’ve had trouble with many jack in the box locations over the years. So much that I’ve written them off entirely. To my surprise this location had fantastic food and service. I even came back and had the same great experience as last time. Truly a remarkable location. I’ll be returning but only to this location. Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 3

Catie Alsip

Source:

2 months ago

So I just wanted to say thank you to Leslie, girl working in the window. You are awesome. My order had gotten messed up. I came back and she fixed it. No issues. Super professional. Y'all should really give her a raise. Thank you! Food: 5 Service: 5 Atmosphere: 5

Abigail Rhoden

Source:

2 months ago

We went to get something to eat after helping my father in law move around some boxes from his storage unit. The food was excellent, and the cashier made sure to tell us how soon it would be out to us because they were kind of busy. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Fries

layne fyffe

Source:

11 months ago

Absolutely horrible...the lady running the window was rude and snappy... I asked if I could substitute the sausage and bacon on the loaded sourdough for more ham and I ended up getting charged for more ham. I also ordered a large dr. Pepper with no ice... once at the window I try to explain what I was asking and she tells me yeah I charged for extra ham. Closes the window and comes back handing me my food and tells me have a great day never haven given me my drink. I reminded her about the Dr. Pepper and she gives me one with ice... I get home and open my breakfast sandwich and there is shell in my eggs and when I try to call the store it just rings... I would give 0 stars if I could Service Take out Price per person $10–20

Laya

Source:

6 months ago

I have been meaning to write this review for what seems like FOREVER! Kayla at this location is an absolute GEM! A blue diamond to be exact! I just looked up the most expensive and rarest gems on earth and that's it by far, and that's what this location has with Kayla! I don't know if she's management but if she wants to be they should secure her by making her management! I usually get pretty decent service at most Jack in the boxes but absolutely none of them compare to to the service I get from her EVERY SINGLE TIME I GO THERE! This might seem like an over-the-top review for a fast food chain, but considering the fact that no matter what kind of day I'm having when I leave this location I always leave with a smile on my face and in a better mood than when I came. That MATTERS, and deserves serious recognition regardless of what type of customer service it is. So THANK YOU KAYLA! For making my life just that much better each and every time I see you 😊💞🥰 Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Egg Rolls

Janette

Source:

2 months ago

I was in the drive thrift through and the manager came out from the kitchen area with gloves on and a piece of cheese in her left hand. She was pointing something out on the menu to the window cashier and even went outside with her obviously looking for a customer while the entire time the manager STILL has the piece of cheese in her hand. The window cashier was obviously distraught because she was crying, meanwhile I still had not received my change. The younger female bagging up the food obviously didn't want to be there. She handed me my food and when I asked for a receipt she grabbed it from the register, abruptly handed it to me and slammed the drive up window without saying anything. No customer service whatsoever!!! Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1

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