It is a store. Beware of sale items, check the dates. Bakery items taste prefrozen, avoid. High prices. But it is convenient. Dodgy fruit at times. Meats extremely priced. There are deals. Just use your money wisely.
If I could give it a negative 10 I would. If you don't live in the area don't go to this store if you are just driving by deciding to stop keep driving to another Hyvee.
The employees are rude obnoxious and they just don't listen to the customers. If you have the U card don't use it here they have no idea how to use it don't want to know how to use it and they like to act very smug and superior over anyone who tries to get them to use it .
. I'm not joking I've been here 3 times and each and every time I either been forced to pay cash or leave without. If your are elderly or poor this not your store. Well sent the email either they didn't get it got it ignored it or just don't care. Since it's this store I go with ignored and don't care.
I am trying to like this place. The self checkout scanners are hit and miss, and when they fail, it takes forever for a front-end manager to come and fix the issue. IMO, the prices Hy Vee charges, you should be able to receive a higher quality of service. When I was there one lunch hour looking to pick up some chicken, the deli manager was very hard on one of his employees in front of his customers. This only made her more stressed. Nothing more disturbing when an owner of a business witnesses this type of inner action between a manager and a staff member in front of customers.
Incredible employees. Mariah aided with the sales circular so I purchased the Driscoll's blueberries and some freshly baked Asiago cheese bread from the bakery. Jan was very helpful. Also posting three photos.
If you are going to have one register open during the day, make sure the person overseeing the self checkouts, stays in that area. I had to play a game of wheres the helper today because every time I use my own bags, your system needs assistance and the overseer is always off somewhere. If they are the self checkout warden, stop them from leaving general pop. If you dont trust us in general population not to steal, open more registers.
Hey! There's a helpful smile in every aisle. What more can you ask for? Except also a great liquor store with really good prices. Seems like about a year ago they lowered the price on things like jack daniels, used to be like 52.99 for a 1.75 but now right around 43. Similar to Walmart.... so which store would you rather go to? Lol
BAKERY: service 10/10, pickup 10/10; I recently went and ordered a dozen and a half chocolate cupcakes from the bakery and I do not have photos because they are gone. The cupcakes were so fluffy and delicious that I want to order more. The frosting was just the right amount of sweet that it did not overload your senses. Overall the taste was 100/10. PLEASE ORDER FROM THEM 🤩
I don't know why, but im partial to Hyvee like 80% of the time. Most of the time it isn't just about the items, price or qualities; but the friendliness from the staff upon every encounter. They see me often as I do a lot of door dash & instacart orders and they truly make those easier and my preferred order. Most times I'm able to grab a few things I'd need myself and end up chatting with the ladies. They truly make what I do, less stressful. Although i do personally prefer them 9 out of 10x, even if it means I have travel to the nearest one that is 10-15 mins away, vs any other local grocery store. i love their selections, prices and quality of items. Knowing they are rooted in the community, let's you know they actually care about others, not just stats and profits.
I used to really like shopping at this grocery store but ever since going to the self-check machines I just don't like it as much any more. I don't mind self-checking a few items but a whole grocery cart is ridiculous. And these particular machines are very frustrating to use. I think the flower shop inside is nice and always cute plants, and the deli/hot foods section is really great. There is also a restaurant inside and there is a Starbucks.
We went there for Covid-19 vaccination. It was a pretty smooth process. This store is very clean and has many great products to offer. Nice staff, good fresh produce, flowers and other stuff. It has starbucks too.
