Hy-Vee is a great grocery store chain. I really like how clean the stores are, and how friendly the people working there are. I can usually find what I am looking for.
I like the enclosed coolers for refrigerated foods. Having the item displayed on shelves is easier to see rather than having the in flat coolers.
The quality of service and state of their stores is reflected in the price of groceries. Some items I've purchased at other stores were 1/3 of the price Hy-Vee was charging.
Love Hy-Vee and if you haven't been to their butcher area, you are missing out. They have tons of options of pre-marinated meat to pick from. They have some amazing boneless chicken breast that are great for so many different things. They also don't have a self checkout limit like the one on 156th and Maple started. Will be back for sure!
Nice cashiers but the one day I decide to wear pajamas while shopping with my mom at 8 at night after looking at Christmas lights a worker stocking the Kleenex gave us the stank eye for no reason. Looked kind of old and mostly had thin hair and had two spots that said leave my chair and in a bowl area say don’t touch my glasses so a bit strange this happend on fri dec 22 please try to talk to him He is not in the Christmas spirit
I'll just write about the most RECENT bad experience. I can't think of a recent good experience.
Today three team members were rude to me. I interacted with only three team members today. Meat counter treated me as an inconvenience as he had to restock twice baked potatoes.
Going to checkout, two checkers are chatting at the end of their aisle (waiting for customers). I ask if one can assist me since his lane is open. He replies umm you can go over there (lane next door that somebody was already checking groceries in). So I moved and waited.
This checker was rude, didn't ask me for my number (Hy-Vee plus member, not that it obviously makes a difference), mumbled his words so I couldn't hear him.
Legit, you guys have been slacking more and more and decreasing service. I won't be back to this Hy-Vee or renewing my membership. If I must go to Hy-Vee I'll go to Gretna where all of your employees aren't jaded yet.
Huge disappointment, Hy-Vee. Definitely not a helpful smile in every aisle anymore.
I had a surprise Birthday Party for someone this weekend and ordered a bunch of appetizers and a cake from Hy-vee. The Catering Manager Jen worked with me to help me get the right number of appetizers and salads. While I am always disappointed when fast food burger never looks like the commercial, Hy-vees appetizers and salads came out picture perfect, everything was fresh and their was plenty of it. In addition, their delivery was right on time. One more thing, I worked with Terry in the bakery to order a birthday cake and only gave a rough idea of what I wanted. Hy-vee blew it out of the park. The cake was perfect, far better than I had imagined. I deffinately recommend Hy-vee for your cateting needs.
Very limited selection of organic foods. Otherwise average grocery store with a full clothing section. The one employee we dealt with was helpful and friendly.
***Edit*** they have much better produce than Baker's.
