Would not accept my loyalty punch card to receive a free meal. They "have a new system." Not my problem. I visited the requisite number of times and got my punches in order to receive a free item, so the restaurant should honor the system they had in place, even if they don't use that system anymore. Punch card had no expiration date or terms on it. I was told there is no way to transfer my punch card to the new system. Really? There definitely is, you just don't want to. This is extremely poor customer service!
Despite the food being good and me having chosen Foodies many times before, I won't be back based on this one bad experience. This place had a chance to do the right thing and honor their own system, and doing me that "favor" would have cemented me as a loyal customer. Instead they wrote me off, did not offer a solution, and have now lost me as a customer. Plenty of other spots with great salads and great service. I'll be taking my business elsewhere.
Food: 4
Service: 1
Atmosphere: 3
Very laid-back, Serene atmosphere. Felt very homey. They have such a wide variety and affordable prices which allows you to order more than one thing to try. The staff could not have been better. They came around a couple of different times asking if there was anything else that we needed and how much they appreciated us coming in
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Thai Chicken Pizza
Coke products...great !!!
A bit pricey for a soup and sandwich $12.00 (no drink). The tomato soup had a great flavor, the ambiance was pleasant, I feel like the employees should be in some uniform other than street clothes and pay more attention to the customers than conversation between themselves. The chicken salad was ok, nothing special.
