Cold chicken, cold veggies, Luke warm rice.. straight up dog food at this location. Waited close to 15 minutes for cold as hell food.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 2
The service was good, the food was fresh and at good temperature. We ordered the chicken and beef bowl with white rice and vegetables. The dinning area was clean. The staff were friendly.
Have visited location numerous times picking up customer orders
On the Northeast corner of Mountain Avenue and Eighth Street in Upland
In the Upland Village Shopping Mall
Busy location
Clean
Pleasant staff
Haven't tried any of their menu items so I'm unable to give any recommendations
However, I may return on personal time someday
Service
Delivery
Service: 4
Atmosphere: 4
Sooooo bad. Rice was wet and not fresh steamed. Veggies were sitting in a water vat, beef was also wet and not fresh. Everythings lukewarm. Other locations are way better and cook your food FRESH. Taking advantage of the area with substandard food service. Other areas this quality couldn't cut it. A flamebroilers representative from franchising should come taste to food compared to other locations. You guys giving 5 stars don't know what you're missing. Limp cabbage below
This is by far the worst flame broiler I've been to. I've given them a few opportunities realizing anyone can have a bad day. They ALWAYS disappoint! Today I ordered a chicken bowl with avocado. I specifically asked for extra crispy extra cooked chicken. It seemed pretty simple instructions; however, they botched it...again. My chicken was not well cooked. Some of it seemed raw in the center so I tossed it. I did not want to risk it. I'm 100% convinced that they do not care to satisfy customers. It has happened before. The avocado was spoiled black with 70% dark brown/black spots everywhere. I tossed all of it out. The rice was the only thing that was fine. It was a ToGO order and did not have time to go back so I'm out $12. With the previous bad customer service, I will NOT be going back!
Food was FRESH and DELICIOUS! service was average, and you go there for great food at a good price not atmosphere.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 2
Recommended dishes
Avocado
My coworker turned me on to this place and I haven’t regretted it since. I could very well be categorized as a regular, so the quality food here is just that great! The staff’s amazing and incredibly friendly. I have been coming here for a little over a year and I have yet to have a bad experience. Highly recommended!
Terrible service . Ordered a regular bowl and got one carrot one small piece of broccoli and asked for everything yet didn’t get any green onion . The guy before must have got my onion because they gave him two scoops. Service use to be better when there were different crew there . Sad not the same at all
