Famous Toastery Restaurant in Winston-Salem

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Reviews
#245 From 804 in Winston-Salem
8.6
10 Review
Ambience
8.6/10
Food
8.6/10
Interior
8.6/10
Prices
8.6/10
Service
8.6/10
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Price & Cuisine
$$ International
Establishment type
Restaurant
Reviews
10 reviews
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A friend of mine brought me here for my birthday and it was lovely! I came a few years back and didn't have a great experience, so I was hesitant but she insisted and I'm glad she did! It has improved greatly. I think they have new management. The food was good, our server was a lovely young gentleman named Isaac. He had the most genuine smile and he was very attentive! It's nice that they have a parking lot, as it can sometimes be a pain to find parking downtown but you do have to make sure you validate it. (Food pictured is a chicken bacon wrap and an iced mocha) Food: 5 Service: 5 Atmosphere: 5
Myself and my fiancé came here for breakfast on our way out of town and were not disappointed. Everything was so good, the coffee was great, the food was amazing, and the service was very personal and wonderful. I will certainly stop by here again next time I find myself in Winston Salem. Service Dine in Meal type Breakfast Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pancakes
Overall: flavorful food with reasonable portion size Areas for improvement: latte size is absurdly small for $6; it is more of an espresso shot! and for six dollars, I would definitely not buy another one. You need to benchmark your coffees against competitors, such as Starbucks. If I can get a grande latte for six dollars at Starbucks, why would I come to your restaurant for a latte shot for six dollars? Everything else here was great. Food quality and portion size, friendliness, ambience. No wait. Other suggestions: drop your price on the side of eggs… $11 is too high. Also, bring back the berry granola parfait. I actually came here for this, and was very disappointed to be told that it was no longer available because you changed your menu two months prior. Service Dine in Meal type Breakfast Price per person $20–30 Food: 4 Service: 5 Atmosphere: 5
I don’t usually leave bad reviews as I work in the food industry and understand the environment but I feel that my experience last Sunday around 1pm with my boyfriend deserves mentioning. Staff were unresponsive, annoyed, and no doubt stressed. Honestly I blame their managers for lack of training or daily oversight. It took 15 minutes for our server to approach us, he then failed to bring us water or silverware, and was absent from sight the majority of the time. We ate cold food with plastic forks and no water. We asked expo for utensils but he was busy. When we were finally able to ask the host, she annoyingly brought us plastic utensils. There was also a long wait to pay. Not because of a line, but because they couldn’t figure out how to fix an overcharge for the customer in front of me. As we were waiting, all of the staff disappeared from the dining room and a line began to form. At one point at least 4 parties could have walked out without paying. (The food is getting 4/5 stars because the toast was extremely small compared to my previous visits and I was disappointed). I hope management can remedy this because I used to enjoy coming here. Service Dine in Meal type Brunch Price per person $20–30 Food: 4 Service: 1 Atmosphere: 4
My server was Julie and MAN was she the best! I mean the smile she has just brightens up that place! She is so kind, hardworking, and efficient. I’ve never had a server quite like her before but I will definitely be back to see her. The food was great, but even if it wasn’t.. Julie would have made it right. She has such a can do attitude!! Great job Julie! Service Dine in Meal type Brunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Stuffed French Toast
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Rakim 7
Source: google
8
A month ago
Very nice atmosphere, very spacious. The servers are great. I had shrimp and grits with a macchiato coffee. I definitely will go back. Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
This was one of the best breakfasts I’ve ever had. Moving to a new place is hard and finding new places to eat/try is even harder. When my family discovered this place, it was amazing. Not only was the food spectacular, the service and atmosphere was amazing. Our server, Marisol, was absolutely amazing. She made sure we were good with our order, made sure we always had some beverage, and always had a smile. It definitely was a great experience and we always go just for her! Service Dine in Meal type Breakfast Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Burrito
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Carrie Brown
Source: google
10
2 weeks ago
Recently went with my girlfriend after hearing that the management has changed. Wow - a completely different experience. From start to finish, we were always taken care of. Hats off to our server Julie!! She was attentive without being overbearing. Her knowledge of the menu and kindness that she shared will be the reason we request her from now on! Good things are happening here! Service Dine in Meal type Brunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Cara Taylor
Source: google
10
4 days ago
We have a Famous Toastery in our hometown so we jumped at the chance to try this one! The menu was slightly different, but the most important part remained: loads of gluten free options! Our wait staff was knowledgeable and attentive, we had no wait to sit, and we enjoyed eating every bite knowing the food was safe (gluten free). Service Dine in Meal type Brunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pancakes
The food was really nice but the service is a disappointment. Went both times and the Waitresses are so grumpy all the time and are not very communicative with the clients. Makes it difficult to enjoy due to the lack of kindness, but overall the coffee was nice. Costumer service needs improvement ASAP! Food: 5 Service: 1 Atmosphere: 5
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