Dunkin' Bakery,Restaurant,Fast food in Winston-Salem

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Reviews
#477 From 804 in Winston-Salem
5.8
10 Review
Ambience
5.8/10
Food
5.8/10
Interior
5.8/10
Prices
5.8/10
Service
5.8/10
More details
Price & Cuisine
$$$ Donuts, Fast Food
Establishment type
Bakery, Restaurant, Fast food
About
You can have tasty sandwiches at this restaurant. Have a nice time here and share perfectly cooked cream donuts and good ice cream with your friends. Delicious iced latte is what can make you come back to Dunkin. This place is well known for its great service and friendly staff, that is always ready to help you. The charming atmosphere has been noted by the visitors. But google users rated this spot and it didn't gain a high rating.
Reviews
10 reviews
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I love this Dunkin! The staff are so cheery in the morning, which is a great way to start my day with some positive interactions. Even when the line is around the building I can count on them, I've never waited in line for more than 15 minutes. Bonus points for how much I've been here and never had my order incorrectly made :) Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5
The worst service EVER! Waited for a pint of ice cream for 15-20 minutes. I'm picking up for someone else. Service- guy in picture eating ice cream instead of waiting on us. Then, he moves to back off building to eat the rest of his ice cream, comes back up, and still does not wait on us. I had to tap on the window to get the girls attention. It took her about 4 minutes, which I'll give her as the time to fill the pint. The WORST SERVICE EVER! Oh burgundy suv waited and had to go in and it still took them after us to get served. Service: 1 Atmosphere: 1
I worked for dunkin over for over three years…. I have tried this one over and over because I usually love dunkin and they open before I have work. This is unfortunately the worst I have been to. I just get a sweet tea with blueberry and raspberry. Quite literally the drink has never been good or even sweetened. As a former employee I know this is easy to make so I do not see how it is unsweetened with no flavor time and time again? Very disappointing. Price per person $1–10 Food: 1 Service: 1
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Tami Atienza
Source: google
2
7 months ago
They should be ashamed of themselves. Burnt my sandwich. Then when I called up and asked for a manager the young lady put me on hold and came back to say she was a manager so I explained that my sandwich was burnt she proceeded to tell me she would write my name and information down for the morning manager. I run a high volume restaurant and would never allow food to come out like this. Nor would I allow my employees to talk to customers in such a manner. Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Pretty good service. Hard to speak through the plexiglass they have. they were efficient and getting my large order together.
Consistency is key for me. I've came to this particular dunkin for over a year and it does not disappoint. The employees are very friendly. My coffee which I get every morning is made to perfection. (As a coffee lover this is very important) and finally I decided to get a croissant. It was hot, and hit the spot! Keep up the great work and you've got a customer for life!! Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Just left the Dunkin Donuts on Peter's Creek Pkwy were I ordered a chocolate covered cream filled donut and was told they don't have those. I just got one last Sunday from the same Dunkin Donuts!! Please don't change the menu according to the staff. Be consistent for goodness sake! Got a Frappe yesterday, it was horrible. I guess there is no training class for new employees! Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Inga Gentile
Source: google
2
3 months ago
They told my son to leave and basically called him a liar. He had a mobile order. I placed it myself. He couldn't get me on the phone and they made him leave because he didn't have a receipt. When I called and talked to Connie...she asked if I knew how many homeless people come in there to steal mobile orders. Smdh. Didn't assume things about people. He didn't do anything wrong. Service: 1
This Dunkin Doughnuts has a great team of employees! They work together great and take care of all the customer's in a timely matter. Keep up the great work!!! Cheers!!! Food: 5 Service: 5 Atmosphere: 5
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Paul Masih
Source: google
10
2 years ago
THEY PUT NAPKINS IN MY BAG!!! You don't realize how often napkins are forgotten and the absence of this small biodegradable wipe really ruins a meal-on-the-go! Great customer service, fast drive-thru and the Avocado toast featured here is not too shabby. Very friendly people work here so they still get 5-Stars because they at least remembered the napkins. And they leave more than one napkin.
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