Dunkin' Bakery,Restaurant,Fast food in Winston-Salem

Name: Dunkin'
Address: 2020 S Hawthorne Rd, Winston-Salem, United States
Telephone: 13369552911
Rating: 3.8

Owner not registered

Dunkin'

Reviews

#374 From 804 in Winston-Salem

7.5

350 Review

Ambience

7.5/10

Food

7.5/10

Interior

7.5/10

Prices

7.5/10

Service

7.5/10

More details

Price & Cuisine

$$$ Fast Food, Donuts

Establishment type

Bakery, Restaurant, Fast food

Information

+13369552911

2020 S Hawthorne Rd, Winston-Salem, United States

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Website Dunkin'

About

Good latte is waiting for you at this restaurant. Clients don't highly appreciate breakfast sandwiches and doughnuts at Dunkin'. This place is famous for its great service and friendly staff, that is always ready to help you. Many people highlight that prices are affordable for what you receive. There is exotic atmosphere at this spot, as visitors find it. But google users haven't given this restaurant a high rating.

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Victoria Djuro

Source:

4 months ago

I had an amazing experience this morning. I went to a first dunkin near my house bc i wanted a refresher but the line was super long and i could barely even get out. then i remembered that on my way to work there was another dunkin (this one) there was no line and when i approached the speaker i asked if they had lemonade and they said only the bottled kind. i further explained i wanted the strawbery dragonfruit refresher. she said no worries i’ll do it for you and i’ll charge you regular price. i also got some hash browns on my order and they were cooked to perfection. i just wanna say thank you for making my morning. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Brenna Skinnon

A year ago

I placed a mobile order for the drive thru. When I came to pick it up I was told to come around. I waited in line for about 10 mins. Clearly they were busy. Not that big of deal. My turn came around. I pulled up to the window. It was opened and unmanned for a good 5mins. When the employee came to window I said I have a mobile order for Brenna. He handed me my coffee and then I said I also had a sandwich. He mumbled something and then left me at the window for another 10mins with no explanation. . .when he came back he asked if I would pull over to side since they were busy and that they wanted to get the cars behind me out the way. Okay. . So I asked if there was an eta on the 1 sandwich I ordered. . .I was cut off and told to just pull over. To which I responded with I would like an ETA I placed a mobile order and the drive thru expecting to be in and out. I had some where to be. I wanted the ETA to decide if I could afford to wait or request a refund on my sandwich. He said actually here it is and shoved the bag out window rudely. . My sandwich was burnt and not edible. . So not only did I waste my time I also wasted money on food I couldn't eat. . Food: 1 Service: 1

Asheley Callahan

2 months ago

We stopped at this dunk’n donuts and one of the drinks the girls made was wrong. The manager was very friendly and nice and remade one of the drinks perfectly!!! Thank you for being so kind and taking care of my mom’s drink. I hope you have a Merry Christmas!! Service Take out Meal type Other Price per person $1–10 Service: 5

Abner Williamson

A month ago

The coffee options were extravagant but I did not understand them. The cashier seemed overworked too much to offer me any extras for my coffee. The donut selection was mid. I wanted to buy fancier donuts but there weren't any great ones to choose from. The breakfast sandwich was a bit bland for sourdough but edible. The staff was fine but they were an employee short of being able to upsell me anything at all or have time to clean or organize the dining area. They were overworked. Service Dine in Price per person $1–10 Food: 3 Service: 3 Atmosphere: 2

Jay Lauck

Terrible service. I waited at the counter for 5 minutes to place an order but the staff was too busy gossiping in the back to acknowledge a customer. Seems like the staff would rather make friends and gossip rather than make sales and profits for the company. Service: 1 Atmosphere: 1

Wonder Foodie

7 months ago

Definitely a Dunkin’ Lover. I love the deals that you get on the app and I definitely apply my points for my espresso shot. Lol this location makes my coffee just write literally every time. Have you ever went to a Dunkin and it taste different well this one will always make it taste pretty much the same every time. I love it. Girl work in the drive-through is pretty cool one of my favorite Winston Salem locations. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Iced Caramel Latte

summer floyd

customer service is great as well as the drinks!! definitely better than the surrounding ones! will come back! Service Take out Food: 5 Service: 5 Atmosphere: 5

Derrick

5 months ago

I should first say that I haven't been to Dunkin since they dropped Donuts from their name. So the ordering (dine in) process was a little new to me. The gentleman ahead of me placed his order with the young lady. I stepped forward when it was my turn and was ignored. A second young lady appeared but offered no assistance. I noticed the self service kiosk and fumbled my way through to order. It was quickly prepared and visibly charred and crumbling around the edges when I opened the loosely wrapped sandwhich. Somewhat amazing since the sandwhich itself was lukewarm. But okay! I'm hungry but not gonna act up over a cold, crispy, sandwhich. I took a seat and observed as the ladies mentioned earlier took orders directly from customers. No kiosk needed. Needless to say I felt more than a little disrespected at this point. Again not a problem. First time in a long time at Dunkin and the last time I'll ever patronize this particular establishment. Service Dine in Meal type Breakfast Price per person $1–10 Food: 3 Service: 2 Atmosphere: 3

tracie anderson

I'd give less then 1 star if it was an option - worst place ever. Ordered a dozen donuts to bring to hospital and the workers said they "filled" them fresh with chocolate filling, each and every donut was "unfilled". Took 3 phone calls to finally get someone to answer the phone. She claimed the manager was on the phone and accused us of not telling the truth. We had pictures as well. We told her we spent $20+ on donuts that were not provided. We then told her we would bring them back and she hung up on us. Everyone makes mistakes for sure, it is the customer service that was ridiculously awful. Usually a place that makes a mistake with the order is usually very helpful in rectifying it. This was pathetic. Stay away. Service Take out Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

latrice thomas

3 years ago

Worst customer service ever. If i said my order is wrong how HARD is it to fix it? A simply request on NOT to put CREAM on my bagel. I don’t like a lot of cream cheese, ..next time I’ll just order from the one on peters creek, they are much more nicer & QUICKER!