Domino's Pizza Takeaway,Pizzeria in Lowell

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Reviews
#191 From 255 in Lowell
6.3
213 Review
Ambience
6.3/10
Food
6.3/10
Interior
6.3/10
Prices
6.3/10
Service
6.3/10
More details
Price & Cuisine
$$$ Pizza
Establishment type
Takeaway, Pizzeria
About
Visitors can eat nicely cooked pizza, salads and cheese bread at this pizzeria. Food delivery is a big plus of Domino's Pizza. Cheerful employees work hard, stay positive and make this place great. But this place hasn't earned a high rating from Google users.
Reviews
213 reviews
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3rd time I do curbside and I have to end up going in to get my own food . Either the app isn’t working , I check off I’m here in the app and no one ever comes out . I go inside and everyone just continues doing what they’re doing . No acknowledgement what so ever for at least 3-5 minutes. Again , on an order I’ve placed curbside for (also left a tip) I just don’t get it. Food: 4 Service: 1 Atmosphere: 2
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Mike K
Source: google
4
A month ago
Good food and everything and I’ve ordered here about 3-4 times before with no problems with delivery. The one time I ordered and accidentally put the wrong address online, I called to correct that information and give them the correct delivery address, and was told by the employee that their dominos doesn’t deliver to my address? Like what are you talking about? You guys delivered to my place before, which is only 4-5 minutes from that specific location. Well anyways they were able to cancel my order but all I wanted was to correct that delivery information to get my food but apparently my address is out of range now. Don’t worry I’ll take your business somewhere else. Service Delivery Meal type Lunch Price per person $10–20 Food: 4 Service: 2 Atmosphere: 4
$20 deal became $43 with an addition of a $8 pizza, so my mom decided to not continue with her order and told the employee she was all set and was just going to disconnect the call. Said employee had the audacity to then call my mother on the phone after their call ended, call her rude, then immediately hang up. Management clearly needs to assist their employees in BASIC customer service skills, such as don't call customers because you're upset? Do better. Food: 1 Service: 1 Atmosphere: 1
I have a service dog with his vest! He’s got in the store and right away a short guy that makes pizza and clean the floor told me he (my dog) is not allowed in the store, then I told him, look again he is a service dog you can’t deny service, he said I’m not going to take your order, I said I want to talk to your manager, he said (lying) I am the manager 😂 then I said I want to order but he was refusing to order my food, because he could accept the fact a service dog are allowed in basically everywhere and detail: he is so quite and polite dog!!! Then I said I’m about to call 911 and then the real manager got in the store and start to get my order!!! IS THIS AN UNLAWFUL RESTAURANT??!!! I GUESS SO!
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Dusty Santos
Source: google
10
8 months ago
Finally they are seasoning there crust again. Very happy about that! Anyone else notice that the crust wasn't seasoned for a few years? UPDATE: We just went here to get pizza and watch the 4th of July fireworks which were going off right over their building. The service was above and beyond good. Staff was down to only 3 people and they rocked it. Parking lot was full and they kept the cars moving, never backed up once. Communication was great as they called out orders to each other. If you worked this night you should be very proud of the effort you put in. I was in the parking lot the whole time and I didn't hear a single complaint.
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siddanth rai
Source: google
8
11 months ago
It’s located at a nice calm place. Store can accommodate at least 20 customers. The store is clean and neat. It’s in the road parallel to the main road. Thin crust Alfredo sauce pizza is my favorite. I usually prefer placing an order online and having it picked, that works out to be cheaper. Parking should not be an issue, they have ample space.
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Tanya Poulin
Source: google
10
5 months ago
They've always been quick. Little high delivery cost with dominos. But I forgot to tip the driver because he had a lot of deliveries. He didn't pause for it nothing. I dropped his tip off and the manager of the store was very nice and helpful to see he gets the tip. My uncle also drives in NH for them and they hustle and work hard and deserve recognition. As a former retail manager working with customers is a skill for sure. Thanks guys!
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luis Gomez
Source: google
2
10 months ago
I order the pan pizza very doughy and not crunchy like it used to be and I got the garlic parmesan wings I feel like I got ripped off the outside is very very soft never had wings before that have not had crispy skin on the outside
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Wilson Tran
Source: google
2
5 months ago
Made and order and didn't receive two sauces. I was told to just come back anytime and get the sauces refused a refund. Representative was condescending and sassy over the phone. This really isn't about some $2 sauce, it's a matter of principal and not being able to fully enjoy what I ordered.
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Brian S.
Source: google
2
5 months ago
I eat here 12 times a month. And every other week I order online and get a call back saying they ran out of bread. Why do you not order enough bread every week? I work at a sub shop and we throw green bags of bread away everyday. Why is dominos turning away business because they always short them self on bread?...during Monday night football? Wow! Guess the owner doesn't like money. Just to be clear Domino's calls me twice a month to tell me they are not prepared to service me because they don't want to order enough supplies...constantly and they are not correcting this problem anytime soon.
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