Newer than the original place with fantastic selection, and great service from Carla. I have gone here since a kid and my mother always got the Moravian ginger cookies and sugercake here.
Stopped by this place on the way out of town. It was a great little shop that reminded me of a country store, but a lot more upscale. The ice cream flavors were fantastic. I had monrovian sugar cake and strawberry Oreo. They have decent bathroom facilities and places to eat both inside and outside. There was no ice and no Fountain drinks however, which I thought was interesting. There was a machine there but it was on its way out according to the woman working.
Me and my friend walked in and they greeted us. They were so nice the entire time and even when i was deciding what i wanted they let me take my time and were very nice and polite. Theres even this teenage boy who got me a bag and was very nice about all of it. This was an amazing experience!
Okay, so I just left Dewey's, I walk in and the woman is sweeping the store! I announce, I would like to get two Chess Pies, well we have to order those and they cost 16.00! I said no, then that is not what I want, well , you must want Chess tarts, she said with an attitude! I said yes, my mistake. She continues sweeping the store. A young guy, he appeared to be a teenager went around the counter and went to the wrong tart. I corrected him, he then boxed up two of them, he asked would you like a bag, I said yes, he acted like that was going to be too much trouble for him, so, I said no. Now he hands me the box and just stands there, I am waiting for a Thank You, Nothing, so I said Thank You and he just shrugs! Talk about rudeness! I will never go to that Dewey's again!
This occurred on June 25, 2023 @ 4 pm!
It was awesome the ladies were sweet it was my first time getting the devils food cake will definitely be returning. Thank you ladies and other staff I didn't meet please keep up the good work.
For the 2nd year in a row they have screwed up an online order. We order our kids bday cake online. Last year we ordered two cakes. Someone who received the order decided it was a mistake that we ordered two cakes and instead of calling to confirm the order they canceled one. When we called to make sure the cakes were ready they insinuated it was our fault for ordering two cakes and them canceling one. Fast forward to this year she my wife ordered my kids bday cake again online to be ready for pick up on Friday the 13th. When she went to pick it up the lady said they didn't have it scheduled to be picked up until Sunday. My wife she that she has confirmation that it was for Friday and the lady's response was it doesn't matter if she did bc they don't have the cake there and can't get it. She said she could try to go to the other store across town to get cake squares bc they don't even have those there. Instead of trying to fix the situation she just put it on my wife to fix. Customer service is garbage as well as their online ordering.
Every time I try to order a cake for my daughter (she loves their pink lemonade cake), no one answers the phone or email or Facebook for DAYS. The last three times, I had to drive to the store to order a cake.
