Cold Stone Creamery Restaurant in Long Beach

Name: Cold Stone Creamery
Address: 4247 Atlantic Ave, Long Beach, United States
Telephone: 15629971945
Rating: 4.4

Owner not registered

Cold Stone Creamery

Reviews

#532 From 1406 in Long Beach

8.8

131 Review

Ambience

8.8/10

Food

8.8/10

Interior

8.8/10

Prices

8.8/10

Service

8.8/10

More details

Price & Cuisine

$$ Dessert

Establishment type

Restaurant

Features

Seating

Wheelchair Accessible

Information

4247 Atlantic Ave, Long Beach, United States

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Website Cold Stone Creamery

About

Many guests of Cold Stone Creamery note that good pies are offered here. Nothing can be better than eating nicely cooked strawberry ice cream, creamy cakes and strawberries and cream. It's a must to taste great iced coffee or delicious coffee with cream when coming to this place. The great location of this spot makes it easy to reach by any transport. A lot of people suppose that the staff is cool here. Service at Cold Stone Creamery is something one can call spectacular. Prices here are reported to be attractive. Google users awarded this place 4.5.

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janine jacobs

Source:

3 months ago

Service Take out Service: 5

marco jauregui

2 months ago

Food: 5 Service: 5 Atmosphere: 5

Francisco

5 months ago

First, I asked if we could have the boo batter signature ice cream and the little lady who helped us looked at us with confusion. I proceeded to say it was the one in the picture right in front of us on the ice cream counter and to make it just like that (same toppings and all), she squinted and said huh and then rudely asked what size. She literally sprinkled the toppings, mixed it once, and piled it onto the cup. She did this for two of the same order. Mind you, the halloween oreos used in the boo batter signature recipe were behind her yet she didn't even notice they were there because she used regular ones. How do employees not know about seasonal items and what actually goes in them? Are they not trained? I am very disappointed as both cups looked like runny mush, I was embarrassed to walk out with them. Would like a refund.

Joan Kutch

A year ago

Ordered the cheesecake fantasy and expected fresh berries like the photos. They used preserved berries in syrup which ended up tasting flavorless and they were frozen solid. The worker barely mixed it together. I'm talking about she gave it one little stir. My daughter wanted a little tiny dash of sprinkles on there. Ended up being $8.50 for the medium size. Compete rip off. I'll never come back.

Manjunath Terwad

4 years ago

Very friendly and cheerful staff, guided me through different choices of increased flavors

ice blaze

We waited for 15+ minutes to be served, to have someone come in after us and cut in line. When I tried to point it out, the employees and customer ignored me. My son was excited to eat ice cream here, and now we'll never go back due to the trash customer service. We took our money to one of the local creamery's instead; they have way better customer service than here.

Frequent Shopper

7 months ago

I bought a chocolate milk shake, that thing melted super fast, while waiting for one more order. By the time we walked out, I just had a cup of chocolate milk 👎

I came on, I believe it was Saturday and it was 2 young ladies that had great customer service and the ice cream is very good, love this place.💕 Service Take out Service: 5

Sara Jacobs

Creamy deliciousness! A satisfying indulgent treat!

J A

2 years ago

Less than satisfactory/Overwhelming Less than Poor customer service/training Except for One Individual employee that Stood Out and had Above Great customer service. All the new employees don't know what they're doing & constantly ruin orders & the last time I visited after they ruined my order they refused to remake/fix order. This location was my frequent (regular) go to for quite some time but after this last visit I may not be returning to this location nor other coldstone locations. 👎👎👎