City Market Bakery,Store in Durango

Owner not registered
Reviews
#126 From 207 in Durango
7.9
195 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price & Cuisine
$ Beer bars, Bakery, Seafood
Establishment type
Bakery, Store
Reviews
195 reviews
Rating
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Date
Date From - Date To
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N A
Source: google
2
A month ago
Terrible customer service went to self checkout at 10:30 the lady walked over and got about 6 inches from me before I even scanned my drink. She didn't say a word to me the whole time it was an extremely rude and uncomfortable interaction I would suggest going to Albertsons the staff at this store definitely needs to be retrained.
It was kind of busy, but that should be expected at 5 pm. I found everything I was looking for and was able to be checked out by a live cashier and a young man even bagged my groceries. I did have to go back to the car to get my bags because I have been in Okc for a month and you don’t have to bring your own or have to pay for bags there. Imagine that! Both the cashier and bagger were very friendly and there was not a long wait like at the big box store that everyone hates.
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Tara E
Source: google
10
6 months ago
Trisha from the bakery department went above and beyond to make me an awesome birthday cake. Talented cake maker and A+ Service. Thank you.
Multiple items (cherry tomatoes, tortilla chips) had significantly lower marked prices than the price that rang up at checkout. Incredibly annoying when you select a particular item based on price and then have to call the self checkout lady over again and again. So we ended up with a $6 bag of tortilla chips. Moab store had better selection and was friendlier.
They have 3 deli slicers open, 2 of which were left open and were both meat. They closed the cheese slicer and refused to slice cheese for me. Michael the assistant manager refused to solve this matter. Due to the unprofessional exhibited my not only hourly employees but salaried management I could not bring myself to spend a single penny with City Market in conscious. They do not respect the customer or the corporate values which the company they work for is obligated to oblige to. This City Market makes the entire franchise look terrible. I will never spend my hard earned money here again. I will also be contacting corporate directly to report the failure of store employees and management to serve their customers appropriately. I will now only shop with Albertsons which is superior in providing customers with adequate service. City market is comparable to a Walmart neighborhood market and that is doing Walmart a disservice as even they have better service and customer relations than this particular City Market location. 0/0 stars, I’ve never dealt with such incompetence and lack of care and diligence from any one individual when it comes to performing their very basic job description. Michael should be fired and so should the incredibly lazy white woman working behind the deli counter. I’m glad I left everything behind and chose to spend my money elsewhere (Albertsons is only a few blocks away and my experience with them was fantastic).
We always enjoy finding a City Market in our travels. It seems like there is always something we need, from a few snacks to a take-with picnic lunch. City Markets are clean, including the restrooms, the staff is friendly and helpful and there is always parking. And since they are part of Kroger, Kroger brands, sales, bonuses, and points are useable at every store.
2 checkout employees working on a busy Sunday, lines down the aisles for the self checkout. Self checkout machines are a joke - you breathe in them the wrong way and you stand around waiting for someone to help.- 4 times while trying to pay for 1 batch of groceries.
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Gumbo Flats
Source: google
4
3 months ago
Regional managers were in there or something walking around like the customers are in the way. Management here really has its head stuck up their own backsides in this place. Treat everyone like they are stealing. Real trashy management.
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Yvonne Harris
Source: google
10
4 months ago
This is always a great store. Always busy! Parking lot a nightmare! We find what we need every time. Nice people.
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Lori Gould
Source: google
10
5 months ago
Always has good produce, but get there early as some of the vegetables sell out. Good friendly service. Great selection and GREAT prices!! Clean Stil the best market to shop, bc of prices and selection.
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