Carl’s Jr. Restaurant,Fast food in Alameda

Owner not registered
Reviews
#154 From 214 in Alameda
7.8
269 Review
Ambience
7.8/10
Food
7.8/10
Interior
7.8/10
Prices
7.8/10
Service
7.8/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
You can always try tasty hamburgers, steaks and tacos at this fast food. Taste good biscuits. Here you can order good beer. A lot of visitors order great coffee, lemonade or milkshakes. Carl's Jr is well known for its great service and friendly staff, that is always ready to help you. You are to be pleasantly impressed with reasonable prices at this place. The atmosphere is enjoyable, as clients find it. Based on the users' feedback on Google, this spot deserved 4.
Reviews
269 reviews
Rating
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Anna Armstrong
Source: google
10
2 months ago
This place deserves a high rating. The owner of the place was very professional, kind, and extremely on top of everything. My husband and I were coming in for breakfast and just when I thought I was coming in to Carl’s Jr. fast food joint, I came in to a high quality restaurant that was VERY clean and welcoming. I told the owner working in the morning that my husband and I were pleased with the service. The coworker working with her was fast at making the food. The owner served us our food, I didn’t even have to walk over and bring it over, she brought it to us! And on top of all of the good things of how this restaurant is running, the food was super good. I only got hash browns and if you can do just hash browns on point, everything else is gonna be a 10/10. My husband says the food is always made to order every time he’s been and it’s so hot that you need to blow on it 😂. 10/10! Food: 5 Service: 5 Atmosphere: 5
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Joy Moore
Source: google
10
2 months ago
This was one of my go to spots when I lived in Alameda. Great burgers and the Santa Fe chicken reminds me of New Mexico. The food is always freshly prepared and the staff are always friendly. Stopped by when I was in town and it's still great! Food: 5 Service: 5
This Carl's Jr. Doesn't care about their customers!! I spent almost $50 on an order and I asked to get House dressing (the pink one) for waffle fries. They refused even though I told them I was going to pay for them. I wasn't asking for free stuff. I was willing to pay and they still said no. I am not coming back here. The only reason I come here is because it is close to my house. I am willing to drive to the next closest location as long as I am getting what I paid for. Also, why are prizes so damn high for this fast food? Service Take out Meal type Dinner Price per person $30–50
I ordered and paid for my meal in the drive thru. Which was the #10 chicken sandwich combo, with no pickles. I paid at 1:20 pm. I was told to pull around, they were making the chicken still. No problem, but as I'm sitting, I noticed all 4 vehicles that were behind me leave. Also, 2 different customers walked in and ordered and left. Now 23 minutes later, my food comes... what's that about! Irritated at this point, neither my barbecue sauce, or my honey mustard was in the bag. I go inside to get it. I'm in traffic driving home eating my fries. I finally get home, open up my chicken sandwich and it was burned (picture posted). It looked like they cooked it the whole time that I was waiting! They didn't have the decency to offer a refund or even make a new sandwich. Never going back to this location ever! Service Take out Meal type Lunch Price per person $10–20
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Aouju'
Source: google
2
A year ago
I love Carl's Jr food, love how clean it is. However, I cannot eat at this specific location anymore. On 3 separate occasions, I've visited this location (871 Marina Village Pkwy, Alameda, CA 94501) On each visit, I noticed that the same team member who is preparing the food is NOT wearing gloves. Touching burgers, and buns., Peeling off and separating each cheese barehanded. As well as wiping surfaces off with cleaning rags, Then continue to prep food. 🤢🤮 On each visit, I addressed the MOD privately They both agreed, on how unsanitary it is. 1st-time visit I voiced my concerns to one of the staff members after purchasing "Stating that I will not be ordering here if he cannot wear gloves to prepare my food, As I'm watching him hold my bun in the palm of his hand. She told him to put the gloves on, and to prepare my food again. She even gave me an extra order of small 🍟, (which was appreciated) 2nd-time visit Before ordering, I look over the counter, and once again the SAME GUY is preparing food without any gloves, as well as the lady who was preparing the fries, Watching her individualize the cheese for each burger barehand, I almost fainted. The assistant manager then stated to me " We tell him to put the gloves on all the time, but he just doesn't listen". Smh I then asked for the higher-up's information. Soooo. I decided to report this location, Just knowing that the person preparing the food we pay for, we eat, feed our kids, He has no concern for creating a healthy environment, and no respect for his job or leadership. I fear that this has been an ongoing issue and will continue to be as so. Management needs to be more assertive with team members and hold accountability accordingly. No customer should have to tell your team member to put on gloves, Especially when preparing their food. I encourage anyone who comes to this location to read this. And to come in to order your food if u still decide to eat here. vs the drive-thru Makes sure your food is being prepared correctly Health is wealth. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 3 Atmosphere: 5
I love their Service, Restaurant is always Clean, Ms. Elaine the General Manager is the Best in Northern California, ive eaten at all of the Carls Jrs, The Alameda Store is Hands Down The Best... Food: 5 Service: 5 Atmosphere: 5
This place was great. The place was clean and staff were so nice and friendly. Great customer service. Plenty of parking spots. Food: 5 Service: 5 Atmosphere: 5
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MrJag408
Source: google
10
6 months ago
I received Remarkable service from Emily last week. I returned this week and was pleasantly served by Elaine. Both managers were very friendly and went above and beyond to make sure my needs were met. Thank you ladies for being so sweet and thoughtful. Service: 5
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Ashley Dean
Source: google
2
7 months ago
I recently visited Carl’s Jr in Alameda, and unfortunately, I received the wrong order. This was quite disappointing as I was looking forward to enjoying my meal. I hope they can improve their order accuracy to provide a better dining experience for customers in the future
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John Fulgham
Source: google
2
3 months ago
Lousy food. Was on the run needed a bite in a pinch. My fault because we all know this is Junk!! Will go back to making my own food from home. Stay out of these places. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 4 Atmosphere: 3
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