We ordered wings and sides and paid almost $60 for them online for Superbowl Sunday on February 11th 2024. The pickup time given was 6:30 pm. My husband arrived at 6:30 pm to pickup the wings and the store was way behind on the orders. After waiting about 30 minutes my husband told the staff to cancel his order and refund his money. They wrote his name down and said they'd process the refund at the end of business.
We have yet to receive the refund for the food we didn't receive because the restaurant was unable to keep up with producing the orders. My husband has called the store twice asking about the refund. He called today and was told it'll be another week and a half before he gets a refund!!!
What?!?... Well needless to say, we've filed a dispute with our bank for goods not received. No where in America does it take 30 days to refund someone money. This is a bad business practice and your business will fail if you continue to operate in this manner.
We absolutely will not be patronizing this business again. Do better people!!!
Service
Take out
Meal type
Dinner
Price per person
$50–100
Service: 1
Our order is never correct. Today they left out our ranch and gave me bbq sauce wings instead of hot wings.
They were ok but definitely not what I ordered & paid for. Buffalo sauce is a million times better on wings than bbq.
Also it would be great if this was a traditional BWW with dine in options. Watch sports and have a better chance of getting what you actually order
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 3
Atmosphere: 1
Recommended dishes
Chicken Wings
First time being here and wasn't impressed. Ordered a 10 piece wings with the "Sauce Gardener" limited time sauce/spicy garlic combo and lemon pepper dry rub wrap for my wife. The wings were dry. Both meat and sauce. When I went there to pick it up, they had just finished making them. I live about 10 mins away max. When I got home, the wings only had one sauce on all 10 (spicy garlic) and seemed as if the sauce had already dried up on them which made me think they weren't freshly tossed. Like I could run my finger across the wing and not have any sauce on my finger. My wife said the wrap wasn't too bad but didn't really taste like lemon pepper. Don't see myself going back there in the future or recommending them for wings unless they decide to remake my wings on their dime.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 3
Edited: So tonight 2/16/23 I ordered thru doordash and when my food got here there was no extra sauces for our food (that I paid extra for) plus we were missing chicken tenders. I had to drive all the way up to get all my missing items! I paid $120 for doordash so I didn’t have to go out and had to go anyway! I cannot stress enough for everyone to CHECK YOUR FOOD BEFORE YOU LEAVE!!! I was NOT happy!!!
I am so glad this place opened! Finally some decent wings in Loganville. I’m very picky with my wings. I don’t like the huge fatty wings and these were perfect and crispy. Also my daughter was so happy they have Nashville hot sauce. The potato wedges are soooo good too! Make sure to check your food before you leave and see if you have everything. I was missing my onion rings but that was my fault for not checking it. I will definitely be back!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Order was completely wrong, my wings were uncooked, my wife’s burger is literally a patty with bbq sauce ? Spent 50 dollars to come home and throw it in the trash
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
I ordered online, to be ready at 11:20am. I got there right at 1120am and lady said they just dropped the wings and it would be 7 more minutes. 10 min passed and lady said a half *** sorry to me from around the corner then lied and said she was bagging my food as I saw another worker just then put one of my burgers on the grill. I got my order at 11:40, got home and all 3 wing orders were missing veggies and all the fries were cold. It's like they made everything one item at a time. Never again will I go there. Y'all go to spice wing instead, just down the road...same wings but better service.
Service
Take out
Meal type
Lunch
Price per person
$50–100
Food: 3
Service: 1
Atmosphere: 2
Recommended dishes
Chicken Wings
My burger was surprisingly so good, my wife and I ordered their burgers two days in a row!! Typically, wing spots aren't know for burgers. Great job!!
Service
Take out
Food: 5
Service: 5
Atmosphere: 5
Loved grabbing quick dinner! Would love to see Beatbox beverages on the menu in the future, these drinks go well with some wings. Was able to order one in Cali BWW and have to see it here in Loganville!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wings
Game day and this location does not have enough staff everyone is waiting an extreme amount of time. This is really bad n manager is non chalant about this whole fiasco. Folks are cancelling their orders n leaving this store. Planning for big game days should be a priority for this guy. He could have scheduled more staff for sure. Sad that i will not be coming back to this location after this Mess!!
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 1
This is a great location. Staff was very friendly. I showed up 20mins early and it was not a problem. The crew put everything in the order. We have been here 5 or 6 times with no worries.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Chicken Wings
