Ben & Jerry’s Bakery,Restaurant,Store,Bar in Napa

Owner not registered
Reviews
#141 From 298 in Napa
8.6
129 Review
Ambience
8.6/10
Food
8.6/10
Interior
8.6/10
Prices
8.6/10
Service
8.6/10
More details
Price & Cuisine
$$ International
Establishment type
Bakery, Restaurant, Store, Bar
About
This confectionary restaurant offers you nice food and a place to rest after a long walk around Riverfront Promenade. Most visitors of Ben & Jerry's note that nicely cooked caramel ice cream, chocolate chip cookies and fudge are offered here. This place is famous for good chocolate frappe or great coffee. This place is well known for its great service and friendly staff, that is always ready to help you. Democratic prices are something that should be said about this spot. Google users who visited this confectionary restaurant state that the most suitable rating is 4.5.
Reviews
129 reviews
Rating
Sorting
Date
Date From - Date To
avatar
Amanda Young
Source: google
10
5 years ago
1st off I know it's probably just me but OMG I really loved the wooden spoon. It made me think of being a child. The ice cream was heaven and the waffle cone bowls was so good. And probably the big treat for the night. Place was clean the woman was kind.
avatar
Elahe Hosseini
Source: google
10
5 months ago
This ice cream store has seats inside the store for customers to serve. I liked the flavors. The staff were really kind and helpful people.
Happened to stop by after a few of the other local ice cream shops were closed. Great location, right in the downtown area. We ordered a Cookie Cookie Sundae which normally comes in a bowl but decided to add a chocolate dipped waffle cone instead. It comes with two cookies and can add toppings to it. Highly recommended!
avatar
Sharon Sill
Source: google
8
4 months ago
I love Ben & Jerry's ice cream. This is a small shop but has adequate seating.
The ice-cream was great, however the ice-cream list on the sign is different than the ice cream in the case. It would be great if we didn't have to weave between people who are ordering to see what the flavors are and what is in them. Also, I asked for a small and somehow got talked into a large without realizing it and didn't finish it.
*UPDATE* I sent a email to management as requested in the reply and never received a response. 👎🏼 This establishment does not accommodate allergy requests, despite having a sign inside the store saying otherwise. I have a gluten allergy and many of the ice cream flavors themselves are gluten free, so I had asked them if they can open a fresh ice cream bin with a fresh scooper. I was told that they could not do this because the ones out on display were the only ones that were thawed out. The employees also seemed blindsided by this request and annoyed at me for asking, which tells me they were not trained in any type of allergy protocol. If this is the case, that is very concerning to have that sign inside the store displayed. It was very poor customer service and I will definitely not be coming back. If you have any type of food allergy, I warn you against coming here.
avatar
Srushti P
Source: google
10
2 years ago
Very friendly staff Of course, the variety of delicious ice cream with different options of cones.
avatar
Barry Laliberte
Source: google
10
11 months ago
Was walking around DT Napa and came across Ben and Jerry’s. They were having a customer appreciation day, so free ice cream. Can’t go wrong with that. The staff was extremely friendly and would definitely stop in again for some ice cream.
avatar
Eileen Weed
Source: google
10
2 years ago
Got a Chocolate chip cookie dough ice cream here after having dinner at Bounty Hunter (HIGHLY recommended!), good consistent yummy sweet flavor at Ben & Jerry's!
avatar
Randall Burch
Source: google
10
7 months ago
It is Ben and Jerry's, what more can I say? The coconut seven layer ice cream was awesome. First time I have ever had that flavor
become-owner-bg
Does this bellong to you?