Baskin-Robbins Restaurant in Durango

Name: Baskin-Robbins
Address: 32 Town Plaza, Durango, United States
Telephone: 19702471231
Rating: 2.3

Owner not registered

Baskin-Robbins

Reviews

#145 From 207 in Durango

4.5

11 Review

Ambience

4.5/10

Food

4.5/10

Interior

4.5/10

Prices

4.5/10

Service

4.5/10

More details

Price & Cuisine

$$$ International

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

32 Town Plaza, Durango, United States

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Website Baskin-Robbins

About

Powerhouse Science Center is what you should see after having a meal at Baskin-Robbins. Many visitors of Baskin-Robbins say that good ice cream is served here. The appealing staff works hard, stays positive and makes this place great. This place is remarkable for its cool service. Google users awarded this spot 4.2.

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Cynthia Pichardo

Source:

4 months ago

I just went to get some ice cream for my family. My kids walked in first then two other costumers walked in. I walked in after they other costumers walked in and they got served first then my children that were there when it was empty. Then it was my turned to order i got 3 milk shakes and 3 ice creams. Baskin Robbins started getting so packed she got frustrated when i asked for the 3 milk shake then the girl walked to the cashier and i walked there and told her i wanted another ice cream. She got angry and when she would open the ice cream door to the cooler she would slam the door. It was the worst costumer service I’ve gotten and i come ones or twice a week. Honestly I didn’t say nothing to her to not cause a show and back up the people. I think if your not going to handle busy hour maybe she shouldn’t work during that time or even be left alone when is busy hour.

Shannon Griffin

Source:

5 years ago

First time taking my daughters to Baskin-Robbins and the first time I've been there in over 20 years. The girls working in the store we're great very friendly and help my four-year-old pick out and non-dairy option which we hardly ever find. I will be going back

Shaun Franklin

Source:

5 years ago

My daughter and I love coming here. Thestaff is super nice and very patient when it came to my daughter deciding what she wanted. And as always, their ice cream is super delicious and their ice cream cakes are beautiful and delicious also.

Elizabeth Herbord

Source:

6 years ago

We arrived at Baskin robins at 9:50. They close at 10. Got right up to the door and a guy on a bike got right in front of us and locked it. We asked him if they were closed since we were 10 minutes early. He said yep. They are counting money. The women inside were laughing at us. It is pretty bad service to laugh at people that support your jobs. I can now see why many of them are closing. I will definitely not come back.

mel che

Source:

4 years ago

Never did I ever think I would share a negative review about any business in Durango, CO. With that being said, our experience today at Baskin Robbins left us very upset. We were next in line to order with 3 or 4 other parties waiting as well. The young girl working overlooked us and went to the next person in line. I initially shrugged it off as an oversight and proceeded to wait patiently. This time, she DELIBERATELY overlooked us and, again, went to the next party which came in far later than we did. We moved up closer to the counter, myself and my 3 excited kids, and AGAIN, she moved onto the next customer, after looking at us directly but choosing not to acknowledge we were next, even though my 6 year old was ready to order. I NEVER ever ever throw the racism card out at anyone, but this felt like discrimination and we left very disappointed, and our 6 year old, in tears. Durango is better than this. Or, at least it used to be. We love Durango, but Baskin Robbins has lost our business.

Amna Khokhar

Source:

6 years ago

Standing with a line of customers at 7:45pm and two employee females inside Baskins are eating and have the front doors locked with a sign open at 7:45pm No one opened the door they shut the lights at the customers while they are waiting. I will be calling corporate to inform them

Carissa Cornell

Source:

5 years ago

Got there at 9:00pm and they we're already closed. If you are going to close early please change the info on the website so people don't waste a drive down. They did have that they are currently on winter hours but it was only posted on the door.

Dennis Dicicco

Source:

3 years ago

I think its pretty rude that everyone including customers had a mask on EXCEPT FOR THE ONE MALE EMPLOYEE. WALKED OUT AND NEVER GOING BACK. IF HE WANTS TO POSSIBLY INFECT PEOPLE HE CAN

Scott Chism

Source:

5 years ago

This is a great Baskin-Robbins. Always have had excellent customer service here. Whenever I go to Durango to visit I make a stop here.

Megan McGrath

Source:

2 years ago

Ice cream is good. Service good. However, the store is filthy, not slightly dirty. Filthy

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