Baskin-Robbins Restaurant in Lakeland

Name: Baskin-Robbins
Address: 2106 S Florida Ave, Lakeland, United States
Telephone: 18636884168
Rating: 4.4

Owner not registered

Baskin-Robbins

Reviews

#169 From 576 in Lakeland

8.8

147 Review

Ambience

8.8/10

Food

8.8/10

Interior

8.8/10

Prices

8.8/10

Service

8.8/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

2106 S Florida Ave, Lakeland, United States

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Website Baskin-Robbins

About

Have a nice time here and share tasty ice cream, chocolate custard and ice cream cakes with your friends. Good cappuccino or great chocolate frappe are among the most popular drinks at this fast food. The terrific staff welcomes guests all year round. Enjoyable service is a strong point that plays a great role for the success of Baskin-Robbins. Prices are found reasonable here. 4.5 is what this place got from the Google rating system.

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Brian Peterson

Source:

A week ago

Food: 5 Service: 5 Atmosphere: 5

Gabriel Sweat

4 months ago

Food: 1 Service: 1 Atmosphere: 1

3 days ago

5 days ago

Jared Weggeland

4 years ago

My son and I love to go to Baskin-Robbins together. He really enjoys the hand made milk shakes. I LOVE the banana splits. The staff are always friendly and I think it’s a great idea to have a water fountain right in the seating area.

2 days ago

Nice place for family ice cream trips. Food: 5 Service: 5 Atmosphere: 5

Anneliese F

A year ago

No matter how many times we go they will not have it in stock. Never ever got a waffle anything here,they're out. Milkshake, out of milk. Flavor ice cream, out. I have never bought anything at this baskin. Plenty of eye rolling though. We've tried! Did our part! Moving on.

Scotty V

11 months ago

Was just in this place 4/9 at about 6:30pm and I must say this is the first time that I had a bad experience. Although the staff is always teenagers, they are always happy and smiling. The one young lady that helped me must of been fairly new as I haven’t seen her before. When I came in she had her back to me leaning up against the counter talking to the other two employees. I stood at the counter and waited for maybe 20 seconds and put my keys down so they would know someone was there. She asked me what I wanted and I told her a banana Royale with 2 scoops and the type of ice cream. She gave me two scoops so I knew there was some type of mis communication. She said she would make me another one and I told her no, that’s ok if you can just put two toppings on it that would be fine. She did that and the toppings started running down the side so she got frustrated and put the sundae down on the counter and walked around the back in a way that it showed her frustration with the whole situation. Maybe she was having a bad day or she had some things going on but she should probably have some training on customer service. Will still go here and enjoy the treat but hope I don’t have her waiting on me in the future.

Brad Perez

Went in last night at 9 pm 5/17/2022. There were two young teen girls working there. All of a sudden there were four teenagers walk in they went behind the counter and served them selves. Then one of the non workers walk-in to the freezer takes out a tub of ice cream and scoops it in her friends cups. The workers were too much focused on their friends. It was unpleasant to be there. And we go two to four times a month. I hope the owner looks into this quickly or he might loose money

Carmencita Martell

This past Sunday evening around 7:45 pm. I stopped with my family to This shop. We came in laughing and speaking kind of loud in Spanish. There were more people there getting ice cream in line. SO I told my girls keep it down and we stand at the line at the counter. A family was already ordering ice cream. Then another couple and then my family. The employees were busy but we were waiting ok and looking at the flavor. One of the girls was making like some ice cream cakes and getting the money the other girl is the orders but when it was going to be our turn a couple came. Empleyee ignored us and walked to the couple and got their order. I was surprised but I just let it fly, but at the same time a family of 5 walked in she welcomed them and started serving them so I asked her what I needed to do to be served then the other employee turn around and the employee the ignored us told the one that was making cakes to take cake of us because I had an attitude. To put the cherry in the top all. I spend over $40 in ice cream and milk shakes and we saw when a couple of her friends were at the store and while I was waiting for my shake she gave them ice cream cone and didn't charge them that was free. Very unfair, Very discriminated, and can't believe for others that always are complaining about. Baskin Robbins we usually visit you store 4 to 5 time a month but we are are thing about returning now.!!!!!!!